Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,232 reviews
5 stars
705
4 stars
481
3 stars
441
2 stars
212
1 star
393
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes for orders, both in the drive-thru and lobby.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and frequent mistakes, particularly with special requests.
Customer Service
Feedback indicated poor customer service, with employees often ignoring customers, being rude, or lacking proper training.
Facility Issues
The remodeled location received criticism for lack of menus, self-service options, and overall cleanliness, contributing to a negative dining experience.
Food Quality
Several customers complained about food being cold, improperly cooked, or not meeting expectations, leading to dissatisfaction.
- MFMichael FerrellNov 6, 20251.0If you are going to have cheese on sausage McMuffins and sausage biscuits then this should be shown on the menu so people that have allergies to milk can avoid it. I am wasting my time filling out all that information to send feedback.
- ZAZaydn AllenNov 1, 20251.0I don't even know where to start. My food was cold and nasty. They forgot my fish sandwich. I ordered a basket of fries for me and my friends. The basket wasn't even half full of frys. I got a ten piece nugget for my girlfriend and they only gave us 8. my buddy got a McDouble and the bread was hard as a rock. There service is very bad. I had 4 different people look at me and walk away before the took my order. I used to go here every weekend with my friends but I won't be anymore. My experience with them has not been good and I won't be going back
- TTTravisOct 24, 20251.0Warning! Employees steal monopoly pieces at this location. I almost never get McDonalds but was for monopoly pieces but I’m done now. Nothing on my sandwich containers, fries, or drink as advertised. False advertising, guess I win anyways, in court.
- WWWhitney WilsonOct 24, 20251.0This is a ridiculous remodeled McDonald's with no menus, a skeleton crew and no self service options. It is the opposite of fast food because it takes 20 minutes for someone to come to the counter and all self order registers are closed. Forget about refills or extras like salt or ketchup. Honestly it's more on corporate than this individual location but it's yet another reason McDonald's isn't worth eating at anymore. This would only make sense as a drive thru only location.
- MIMark Rittner IIOct 22, 20251.0The Auburn McDonald's is probably the worst location I have ever been to. I take my kids to this location about once a week and every single time our service is slow and horrible. Going through the drive through is usually a 15-20 minute process. Yes, it is often because they are busy, but every single time the 3 or 4 cars that are behind me receive their food before I do. Our orders are never large orders, either. Usually only 2 kids meals, sometimes a combo meal as well. Went through again tonight and had another experience of horrible service and long wait time. Won't be going back to this location anymore.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Auburn, IN?
McDonald's in Auburn, IN is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's in Auburn has a drive-through open 24/7, providing convenient access at all hours.
Are delivery services available at McDonald's Auburn?
Yes, McDonald's Auburn offers delivery service with 24/7 availability through their online ordering platform.
Can I pick up my order curbside at McDonald's Auburn?
Yes, curbside pickup is available, allowing you to conveniently collect your food without leaving your vehicle.
What payment methods does McDonald's Auburn accept?
They accept various payment options including American Express, Cash, Discover, Mastercard, Visa, Apple Pay, and Android Pay.
Where is McDonald's Auburn located?
McDonald's Auburn is located at 1109 W 7th St, Auburn, IN 46706, USA.
Is there a mobile app available to order from McDonald's Auburn?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What other fast food restaurants are located near McDonald's Auburn?
Nearby fast food options include Burger King, KFC, Wendy's, Jimmy John's, Chipotle Mexican Grill, and others, offering a variety of dining choices.
Are there any coffee shops or cafes near McDonald's Auburn?
Yes, nearby coffee shops include Five Lakes Coffee and chocolate & coffee, ideal spots for coffee lovers to visit before or after dining at McDonald's.
What nearby amenities can I find close to McDonald's Auburn?
Nearby amenities include Days Inn by Wyndham Auburn for lodging, Local MD Urgent Care for medical needs, and AT&T Store for mobile services, providing convenience for visitors.