Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
688 reviews
5 stars
312
4 stars
168
3 stars
81
2 stars
35
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted issues with rude and unprofessional staff, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Food Quality
While some customers praised the food, others noted inconsistencies in temperature and freshness, with complaints about cold or improperly made items.
Cleanliness
Several reviews mentioned unsanitary conditions and a need for better cleanliness in the restaurant.
Facility Condition
The new establishment received mixed reviews; while some appreciated the remodel, others felt the facility still needed improvements.
JK
JAMES KOGER
2 days ago
5.0
These kids did great order was perfect . Hot and I think the fastest experience at a drive thru . Great job . And thank you . Your dedication and great work is appreciated
TD
Theodora Dolan
Jan 16, 2026
2.0
Couldn't wait to get the crispy onion burger. That was a waist just one bite had the crispy onion. They won't see me again
LA
Linda Allen
Nov 28, 2025
5.0
Great all around.
TV
Tammi Vandyke
Nov 16, 2025
4.0
Love it here staff is always on it
Chicken strips need to be bigger other wise nice place
JA
Jeffrey Arnett
Oct 15, 2025
1.0
Order a 6 piece and a 4 piece chicken strip basket and received a 5 piece and a 3 piece. Also, gravy was white water. Prices keep going up with customer service and quality depleting.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Auburn, IN?
Dairy Queen Grill & Chill in Auburn, IN is open daily from 10:00 AM to 11:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1018 W 7th St, Auburn, IN 46706-2015, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location has a drive-thru service available for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, offers booster and high chairs, wheelchair accessibility, and has restrooms and outdoor seating.
Does the Dairy Queen Grill & Chill location provide free WiFi?
Yes, free WiFi is available for customers at this location.
How can I order food ahead from Dairy Queen Grill & Chill?
You can place your order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/11646/.
Are there any fitness centers near Dairy Queen Grill & Chill in Auburn?
Yes, Planet Fitness—a gym and sports recreation venue—is nearby and is a great stop before or after enjoying your meal.
Which other dining options are close to Dairy Queen Grill & Chill?
Nearby dining options include Subway for sandwiches, KFC for chicken, Jimmy John's for fast sandwiches, and Papa John's Pizza for pizza lovers.
How can visiting nearby places like Starbucks or AutoZone complement a meal at Dairy Queen Grill & Chill?
You can grab coffee at Starbucks nearby before or after your meal or stop by AutoZone nearby for automotive needs, making it convenient to combine errands with dining.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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