Numerous reviews highlight consistently rude and unprofessional staff, with many customers feeling disrespected during their interactions.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poor attention to detail in fulfilling requests.
Food Quality
While many customers enjoy the food, there are reports of inconsistent quality, including cold or improperly prepared items.
Cleanliness
Several reviews mention unsanitary conditions and a need for better hygiene practices among staff.
Facility Condition
The new establishment is appreciated, but many customers feel the overall environment is still lacking and in need of improvement.
TV
Tammi Vandyke
Nov 16, 2025
4.0
Love it here staff is always on it
Chicken strips need to be bigger other wise nice place
JA
Jeffrey Arnett
Oct 15, 2025
1.0
Order a 6 piece and a 4 piece chicken strip basket and received a 5 piece and a 3 piece. Also, gravy was white water. Prices keep going up with customer service and quality depleting.
AC
Austin Crowder
Oct 3, 2025
5.0
Was going to just get a milkshake, but also ordered food to go. It was still hot by the time I got back to my hotel. The lady who took my order was awesome!
DP
david piatek
Sep 10, 2025
5.0
Everything was as it should!
NB
Nick Bremser
Sep 6, 2025
1.0
Messed my order up. Forgot all my drinks and my kids Sunday.
Food was so nasty. Honestly the worst burger I've ever tried. It was so messy. So much mayo and ketchup all over the place. So gross. Best thing was the ranch dressing.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Auburn, IN?
Dairy Queen Grill & Chill in Auburn, IN is open daily from 10:00 AM to 11:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1018 W 7th St, Auburn, IN 46706-2015, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location has a drive-thru service available for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, offers booster and high chairs, wheelchair accessibility, and has restrooms and outdoor seating.
Does the Dairy Queen Grill & Chill location provide free WiFi?
Yes, free WiFi is available for customers at this location.
How can I order food ahead from Dairy Queen Grill & Chill?
You can place your order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/11646/.
Are there any fitness centers near Dairy Queen Grill & Chill in Auburn?
Yes, Planet Fitness—a gym and sports recreation venue—is nearby and is a great stop before or after enjoying your meal.
Which other dining options are close to Dairy Queen Grill & Chill?
Nearby dining options include Subway for sandwiches, KFC for chicken, Jimmy John's for fast sandwiches, and Papa John's Pizza for pizza lovers.
How can visiting nearby places like Starbucks or AutoZone complement a meal at Dairy Queen Grill & Chill?
You can grab coffee at Starbucks nearby before or after your meal or stop by AutoZone nearby for automotive needs, making it convenient to combine errands with dining.