Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
684 reviews
5 stars
310
4 stars
167
3 stars
81
2 stars
34
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers feeling disrespected during their interactions.
Order Accuracy
Several customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While many customers enjoyed the food, there were complaints about inconsistent quality, such as cold or improperly made items.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty environments and poor hygiene practices among staff.
Service Speed
Some customers noted that service could be slow, particularly during busy times, leading to frustration with wait times.
- LALinda AllenNov 28, 20255.0Great all around.
- TVTammi VandykeNov 16, 20254.0Love it here staff is always on it Chicken strips need to be bigger other wise nice place
- JAJeffrey ArnettOct 15, 20251.0Order a 6 piece and a 4 piece chicken strip basket and received a 5 piece and a 3 piece. Also, gravy was white water. Prices keep going up with customer service and quality depleting.
- ACAustin CrowderOct 3, 20255.0Was going to just get a milkshake, but also ordered food to go. It was still hot by the time I got back to my hotel. The lady who took my order was awesome!
- NBNick BremserSep 6, 20251.0Messed my order up. Forgot all my drinks and my kids Sunday. Food was so nasty. Honestly the worst burger I've ever tried. It was so messy. So much mayo and ketchup all over the place. So gross. Best thing was the ranch dressing.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Auburn, IN?
Dairy Queen Grill & Chill in Auburn, IN is open daily from 10:00 AM to 11:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1018 W 7th St, Auburn, IN 46706-2015, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location has a drive-thru service available for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, offers booster and high chairs, wheelchair accessibility, and has restrooms and outdoor seating.
Does the Dairy Queen Grill & Chill location provide free WiFi?
Yes, free WiFi is available for customers at this location.
How can I order food ahead from Dairy Queen Grill & Chill?
You can place your order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/11646/.
Are there any fitness centers near Dairy Queen Grill & Chill in Auburn?
Yes, Planet Fitness—a gym and sports recreation venue—is nearby and is a great stop before or after enjoying your meal.
Which other dining options are close to Dairy Queen Grill & Chill?
Nearby dining options include Subway for sandwiches, KFC for chicken, Jimmy John's for fast sandwiches, and Papa John's Pizza for pizza lovers.
How can visiting nearby places like Starbucks or AutoZone complement a meal at Dairy Queen Grill & Chill?
You can grab coffee at Starbucks nearby before or after your meal or stop by AutoZone nearby for automotive needs, making it convenient to combine errands with dining.