Dairy Queen Grill & Chill

3.8
684 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1018 W 7th St, Auburn, IN
46706-2015, United States

Hours

Reviews

3.8
684 reviews
5 stars
309
4 stars
167
3 stars
81
2 stars
34
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unprofessional staff, with many customers feeling disrespected during their interactions.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Food Quality

While many customers enjoy the food, there are reports of inconsistent quality, including cold or improperly prepared items.

Cleanliness

Several reviews mention unsanitary conditions and a need for better hygiene practices among staff.

Facility Condition

The new establishment is appreciated, but many customers feel the overall environment is still lacking and in need of improvement.
  • TV
    Tammi Vandyke
    Nov 16, 2025
    4.0
    Love it here staff is always on it Chicken strips need to be bigger other wise nice place
  • JA
    Jeffrey Arnett
    Oct 15, 2025
    1.0
    Order a 6 piece and a 4 piece chicken strip basket and received a 5 piece and a 3 piece. Also, gravy was white water. Prices keep going up with customer service and quality depleting.
  • AC
    Austin Crowder
    Oct 3, 2025
    5.0
    Was going to just get a milkshake, but also ordered food to go. It was still hot by the time I got back to my hotel. The lady who took my order was awesome!
  • DP
    david piatek
    Sep 10, 2025
    5.0
    Everything was as it should!
  • NB
    Nick Bremser
    Sep 6, 2025
    1.0
    Messed my order up. Forgot all my drinks and my kids Sunday. Food was so nasty. Honestly the worst burger I've ever tried. It was so messy. So much mayo and ketchup all over the place. So gross. Best thing was the ranch dressing.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Auburn, IN?

Dairy Queen Grill & Chill in Auburn, IN is open daily from 10:00 AM to 11:00 PM.

Where is Dairy Queen Grill & Chill located?

It is located at 1018 W 7th St, Auburn, IN 46706-2015, USA.