Buffalo Wild Wings

3.6
1181 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1071 Smaltz Way, Auburn, IN
46706, United States

Hours

Reviews

3.6
1,181 reviews
5 stars
480
4 stars
257
3 stars
145
2 stars
99
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service and food, with some experiencing inattentive or rude staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.

Staff Performance

While some staff members received praise for their attentiveness, others were criticized for poor service and lack of motivation.

Cleanliness

Several customers noted unsanitary conditions, particularly in restrooms, which detracted from their overall experience.

Management Response

Customers expressed dissatisfaction with management's handling of complaints and issues, often feeling ignored or dismissed.
  • HS
    Haley S
    4 days ago
    4.0
    The Mac and cheese burger is sometimes the only thing I look forward to once a month. Honestly, most of the time take out is good (I usually get wings, boneless or bone-in depending on the vibe, and a burger). A few times my side has been missing, I reach out to corporate but don’t tend to get a reply. No biggie really, I won’t die without my tater tots lol, just slight sadness. I’d say most of the issues I’ve had are from dine-in, longer waits at the host stand and the food is usually cold (you’d think it’d be the opposite with take out). Anyway, I’d recommend the only night not getting take out wings is when they are running a wing deal, you can tell the wings are kept for long period of time and flash fried (causing them to be burnt, or the oil needs to be switched) BUT. The Mac and cheese burger is banging. Yaaa!!
  • BD
    Brooklynn Durham
    Nov 7, 2025
    5.0
    great fried pickles, good cocktails 🩷 chelsea was great
  • PS
    Patrick Sassine
    Oct 26, 2025
    4.0
    Staff here in the bar area were very nice and the wings were not fried to oblivion. The rest of the food wqs ok. Drinks were always full and I was able to take in the game away from home.
  • BB
    Brandi Bilger
    Oct 23, 2025
    1.0
    I would give negative stars. We haven't been to the Auburn location in over 1 ½ years due to bad service. Decided to give it a try again. After being there 10 minutes, we had our drink order taken. Once he came back with our drinks, he asked if we would like any appetizer. We declined and he walked away, even though we were ready to order. After another 10 minutes he came back for our order. After 45 minutes, still no food. Sitting around gave us plenty of time to see 4 different tables seated and eat, with one finishing and leaving, still no food. We were here over an hour, with drinks only. Guess the service still hasn't improved!
  • AK
    Ashok Khanna
    Oct 21, 2025
    1.0
    Most annoying outlet with total uncertainty about order compliance and rude behavior. We ordered wings and snacks for nine of us for dinner at 9.00PM. After waiting for 42 minutes we checked with the lady serving us about the delayed delivery of our order. We were told that she was not sure how much more time it might take to get the stuff ordered by us . At 9.45 PM . We opted to cancel our order and moved to Pizza Hut 🛖 who welcomed us even at 9.50PM for our dinner 🥘. Never take chances with this outlet which is ruled by whims and moods of staff at this outlet which doesn’t mind your business and even prefers to serve reheated and stale food many times.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Auburn, IN specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

What are the operating hours for Buffalo Wild Wings in Auburn, Indiana?

The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to 11:59 PM.