Numerous customers reported long wait times for service and food, with some experiencing inattentive or rude staff.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.
Staff Performance
While some staff members received praise for their attentiveness, others were criticized for poor service and lack of motivation.
Cleanliness
Several customers noted unsanitary conditions, particularly in restrooms, which detracted from their overall experience.
Management Response
Customers expressed dissatisfaction with management's handling of complaints and issues, often feeling ignored or dismissed.
HS
Haley S
4 days ago
4.0
The Mac and cheese burger is sometimes the only thing I look forward to once a month. Honestly, most of the time take out is good (I usually get wings, boneless or bone-in depending on the vibe, and a burger). A few times my side has been missing, I reach out to corporate but don’t tend to get a reply. No biggie really, I won’t die without my tater tots lol, just slight sadness. I’d say most of the issues I’ve had are from dine-in, longer waits at the host stand and the food is usually cold (you’d think it’d be the opposite with take out). Anyway, I’d recommend the only night not getting take out wings is when they are running a wing deal, you can tell the wings are kept for long period of time and flash fried (causing them to be burnt, or the oil needs to be switched) BUT. The Mac and cheese burger is banging. Yaaa!!
BD
Brooklynn Durham
Nov 7, 2025
5.0
great fried pickles, good cocktails 🩷 chelsea was great
PS
Patrick Sassine
Oct 26, 2025
4.0
Staff here in the bar area were very nice and the wings were not fried to oblivion. The rest of the food wqs ok. Drinks were always full and I was able to take in the game away from home.
BB
Brandi Bilger
Oct 23, 2025
1.0
I would give negative stars. We haven't been to the Auburn location in over 1 ½ years due to bad service. Decided to give it a try again. After being there 10 minutes, we had our drink order taken. Once he came back with our drinks, he asked if we would like any appetizer. We declined and he walked away, even though we were ready to order. After another 10 minutes he came back for our order. After 45 minutes, still no food. Sitting around gave us plenty of time to see 4 different tables seated and eat, with one finishing and leaving, still no food. We were here over an hour, with drinks only. Guess the service still hasn't improved!
AK
Ashok Khanna
Oct 21, 2025
1.0
Most annoying outlet with total uncertainty about order compliance and rude behavior. We ordered wings and snacks for nine of us for dinner at 9.00PM. After waiting for 42 minutes we checked with the lady serving us about the delayed delivery of our order. We were told that she was not sure how much more time it might take to get the stuff ordered by us . At 9.45 PM . We opted to cancel our order and moved to Pizza Hut 🛖 who welcomed us even at 9.50PM for our dinner 🥘. Never take chances with this outlet which is ruled by whims and moods of staff at this outlet which doesn’t mind your business and even prefers to serve reheated and stale food many times.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Auburn, IN specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
What are the operating hours for Buffalo Wild Wings in Auburn, Indiana?
The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to 11:59 PM.
Where is Buffalo Wild Wings located in Auburn, IN?
Buffalo Wild Wings is located at 1071 Smaltz Way, Auburn, Indiana, 46706, United States.
Is Buffalo Wild Wings in Auburn currently open?
Yes, the Buffalo Wild Wings at this location is currently open and not closed.
How can I contact Buffalo Wild Wings in Auburn for reservations or inquiries?
You can contact Buffalo Wild Wings at +1 260-925-2003 for reservations or other questions.
Does Buffalo Wild Wings offer takeout or is it dine-in only?
Buffalo Wild Wings offers takeout service in addition to dine-in options.
What other dining options are near Buffalo Wild Wings in Auburn?
Nearby dining options include Cebolla's Mexican Grill, a Mexican restaurant and bar, and Steak 'n Shake, an American restaurant.
Are there entertainment venues close to Buffalo Wild Wings in Auburn?
Yes, there are several cinemas nearby including NGC Auburn, NCG Auburn Cinema, and NCG Cinemas, which offer arts and entertainment options.
What hotels can I stay at near Buffalo Wild Wings in Auburn?
Hampton by Hilton and Hampton Inn Auburn are two hotel options conveniently located near Buffalo Wild Wings.
If I need medical attention near Buffalo Wild Wings, where can I go?
Nearby medical providers include Lutheran Health Physicians, Fort Wayne Orthopedics, Gretchen H Jenkins FNP, and several doctors and midwives in the area.