Arby's

3.9
1419 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
111 Touring Dr, Auburn, IN
46706, United States

Hours

Reviews

3.9
1,419 reviews
5 stars
612
4 stars
413
3 stars
201
2 stars
68
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews indicated dissatisfaction with food quality, including cold items, incorrect orders, and reduced portion sizes.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and floors.

Management Concerns

Several reviews highlighted poor management practices, including staff behavior and operational decisions like locking the lobby.

Mixed Experiences

While some customers had positive experiences with friendly service and good food, these were overshadowed by the negative feedback.
  • DW
    Dale Welch
    4 days ago
    5.0
    Great as always, but I did have a long wait. At the Auburn store they're always busy.
  • BK
    Brian Krus
    Dec 13, 2025
    1.0
    Horrible experience on 12/13/25 in part from a disrespectful manager by the name of Amanda who hung up on me twice and used profanity at me when I was simply asking her to correct the mistake they had made.
  • MM
    Mark
    Dec 12, 2025
    1.0
    Not even 1030 at night they maid me 3 others wait over 15 min to get our food in aburn Indiana
  • CF
    Cowboys Fan
    Nov 28, 2025
    1.0
    Change breakfast hrs back!!! Showed up at 10:15 this morning was told no breakfast👎 Me and the ppl behind me left cuz we didn't want lunch
  • CB
    Cameron Buckhardt
    Oct 28, 2025
    3.0
    Arby's is okay. It's fast food. Seems to me like a little better quality than McDonald's. I like Arby's better than any of the other fast food.