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Arby's

3.9
(1423 reviews)
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Business Details

111 Touring Dr, Auburn, IN
46706, United States
(260) 925-3180
http://www.arbys.com/locations/us/in/auburn/111-touring-dr/store-5245
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
111 Touring Dr, Auburn, IN
46706, United States

Hours

Reviews

3.9
1,423 reviews
5 stars
615
4 stars
415
3 stars
201
2 stars
68
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, and a lack of proper hygiene practices among staff.

Food Quality

There were numerous complaints about cold food, incorrect orders, and a decline in the quality of menu items.

Customer Experience

Some customers praised friendly service and good food, but many expressed dissatisfaction with their overall experience.
  • SM
    Scotty Mitchell
    6 days ago
    4.0
    Decent chicken biscuit
  • GG
    Gregory Galvan
    Feb 26, 2026
    3.0
    Doors say the lobby opens at 6am. Employees say the lobby actually opens at 10am. They claim the owner has no sense. Food and place in general is good. Food is actually always great. Employees are snotty and snippy.
  • AB
    Adam Bridges
    Feb 21, 2026
    5.0
    The food was quick and correct. The employees were friendly and helpful. The restraunt was clean and well kept.
  • DW
    Dale Welch
    Jan 8, 2026
    5.0
    Great as always, but I did have a long wait. At the Auburn store they're always busy.
  • BK
    Brian Krus
    Dec 13, 2025
    1.0
    Horrible experience on 12/13/25 in part from a disrespectful manager by the name of Amanda who hung up on me twice and used profanity at me when I was simply asking her to correct the mistake they had made.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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