Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,329 reviews
5 stars
352
4 stars
271
3 stars
268
2 stars
143
1 star
295
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing friendly and efficient staff while others faced long wait times and rude interactions.
Food Quality
Feedback on food quality varied, with some praising hot and fresh meals, while others complained about cold, undercooked, or incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in restrooms and dining areas, indicating a need for better maintenance.
Management Issues
Several customers expressed concerns about poor management and staffing, noting disorganization and lack of customer service.
Overall Experience
While some customers had positive experiences, many reported dissatisfaction with service and food quality, leading to a mixed overall impression.
- JRJ RuizNov 17, 20251.0As a business owner I think customer service is key to any successful business. That being said I have had the worst customer service ever at the I69 McDonald's. If you have issues the phone never gets answered. They constantly screw up orders and totally forgot about a curbside order we put in because someone accidentally clicked that it was done. When I brought up the issues to the manager she was like well it gets busy. There was like 3 people waiting on food its not that busy! We have gotten completely wrong orders, missing food and hash browns still frozen in the middle like someone just chucked it into the warmer. The owners need to get in there and check on the staff... they are not ok. Training is fundamental and I'm not sure its happening. Also when brought up to the manager on duty... she just shrugged and said it happens sometimes. No apology. No offer to fix it. 0/10 would not recomended to a friend.
- RTRoxy TimpeNov 15, 20251.0Did a mobile order. Went to pick up and my food was thrown out 15 minutes after I ordered. Give people time to get there. I was on a rush and had to wait another 10 minutes for my order to be remade. No wonder food cost is so high! Plus the manager was rude and said it was an hour and I showed him the time stamp on when I placed my order. He was WRONG!
- AAAndrewNov 9, 20255.0Love me them fries!
- MRMicah RossNov 9, 20254.0Average roadside McDonald's. Staff was nice.
- JLJose LiconaOct 12, 20251.0Sorry for this post, but is the worst facility I even stopped to eat, personal was distractted, waiting to place my order, on midtime, before receive my food I went to restroom, it was dirty, papers of floor all over, on tables area floor was very greasy, easy to fall down if distracted, when received my orders was incomplete. Bad experience.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 3021 W Maumee, Angola, IN?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When is delivery available for this McDonald's?
Delivery is available daily from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Does this McDonald's offer curbside pickup services?
Yes, curbside pickup is available at this McDonald's location.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's through a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android, or order online via provided smart links.
What services does this McDonald's location offer?
This McDonald's offers DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any other fast food restaurants near this McDonald's?
Yes, Taco Bell and Subway are nearby fast food options if you want to explore other dining choices in the area.
What nearby facilities could be useful if I'm visiting McDonald's here?
Nearby places like the Trine University Athletic Center can be convenient if attending events, and gas stations like Speedway and Marathon Gas are close for fueling your vehicle.
Where can I stay if I plan to visit McDonald's and need accommodation nearby?
Wingate by Wyndham Angola is a nearby hotel option, offering convenient accommodation close to McDonald's.