Many customers reported long wait times for food and poor service, with some noting that staff were inattentive or unhelpful.
Food Quality
Several reviews indicated a decline in food quality, with complaints about overcooked items, incorrect orders, and unsatisfactory taste.
Staff Performance
While some customers praised individual staff members for their excellent service, others highlighted a lack of training and professionalism among the team.
Cleanliness
Multiple reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived declines in food quality, leading to a negative overall value perception.
DD
Danielle
5 days ago
1.0
Ordered online at 7:47pm. Initially told order would be ready in 20 minutes then changed to 8:20pm. When inside I pushed button for service and was told our order was almost ready. 2 others were waiting. Carry out server went to check order and after about 10 minutes another person who had placed an order came in and was waiting for service. No one answered her call. A few more minutes and another person came in and placed order to go. It seems we were all told shorter wait times and ended up waiting an hour. This is not the first time this happened. Hell, it's not even the third. They always seem to have an excuse of short staff or new cook, etc. 8:45pm we got our order. Fries and wings were cold but at least this time everything was present... We've tried dining in too but haven't had much different service. We won't be back.
DQ
David Quintero
Jan 6, 2026
5.0
Lindsay is always amazing with her big beautiful smile and makes you feel right at home
CR
Cheryl R
Jan 5, 2026
1.0
Just bad. Now I know why the place was empty. Had a gift card tho. Never again. Any of them.
MW
Melissa Wiese
Dec 20, 2025
5.0
We love eating at this location, but our experience tonight made me want to share this review. The team was down a few servers, and they were packed tonight. Almost every table full and two large groups. But our server, Billie, stayed on top of it and kept communicating with us during the waits. Food was delicious, service was professional and friendly, and we were 100% satisfied with our visit. Highly recommend this location.
KC
Kamren Craig
Nov 21, 2025
4.0
Very kind staff great food and always had NFL games on