Wendy's

Reviews

• MS

  Madison Smith

  5 days ago
  5.0
  I went to get my fiancé food for his lunch break. The two women were rude every time they spoke like it was a problem to talk to me. I ordered a frosty and was told it would take 10 minutes, I said okay and was told to pull forward. I waited 10 minutes and one of the women came out with no frosty. Ignored me when I tried to get her attention when walking in, I ended up going inside and one rudely told me “you were told if you wanted a frosty that you had to wait”???? I said “I thought that’s why I just waited?” and got ignored then the other women said “I didn’t even ring you up for a frosty” which makes no sense because I waited for it, of course I wouldn’t know if she did because I wasn’t given a receipt. I don’t think I’ve ever left a review on a restaurant before but this experience really bothered me just because they wasted my time and had an attitude every time they spoke. If you don’t like talking to people then don’t get a job working with the public.
• SM

  Sarah M

  Feb 17, 2026
  1.0
  Might as well change the hours to 8 AM. They’re never on time or open. This has happened multiple times! And when you do catch employees there the food is trash and they make you pull up even though it’s cold. Don’t even bother with this place. Rudeeee customer service.
• JS

  Joe S

  Feb 14, 2026
  2.0
  We typically go to the Broadway location but decided to give this location a try as it is a little bit closer. What was supposed to end up as a quick bite with the family after some shopping ended up being a mood killer. We ordered ahead of time but did not realize that you have to put that you're there for them to start making it (we chose to pick up inside). As we sat down and my wife put that we were here, the woman up front immediately said "Do you see this order I just got?" and, afterwards, "I don't know what they thinking". They proceeded to complain, along with the other staff, about how big of an order it was (We had not walked up to the counter yet). This order consisted of 2 10 piece nugget meals and 2 kids nugget meals, mind you. Maybe that's a big order in Wendy's standards? As I walked up to the counter, they asked if I had a carry out or needed to order. I proceeded to tell them that we had "the big order". Didn't even have to confirm the name, interesting enough. They all pretty much avoided eye contact and I could hear them mentioning about "they sat down in the lobby". We will be sticking with the Broadway location next time. It may be farther away but they are much more customer friendly, even with it being a younger staff.
• TS

  Tracy Streeter

  Jan 19, 2026
  5.0
  I have been craving their chicken nuggets and chili lately. The chili is delicious.
• KH

  Kylee Hults

  Dec 27, 2025
  1.0
  Slowest service and asked for a pineapple mango lemonade… when I got my order it was bright green… they don’t have a green lemonade/syrup so unsure how that’s even possible. Making the drive to Scatterfield or Broadway is more worth your money!

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