Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with several customers finding hair or other contaminants in their meals.
Cleanliness
The restaurant was often described as dirty, with sticky floors, unclean dining areas, and issues with the drink machines.
Management Issues
Several customers expressed dissatisfaction with management, citing unprofessional behavior and a lack of responsiveness to customer concerns.