CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Anderson is here with warmth and welcome. Panera Bread. Food as it should be.
Several reviews highlighted rude and unhelpful staff, particularly from management, leading to a negative customer experience.
Food Quality
While many customers enjoyed the food, there were complaints about incorrect orders and items being out of stock.
Cleanliness
Multiple reviews pointed out that the restaurant was dirty, with unclean tables and restrooms, affecting the overall dining experience.
Service Speed
Customers reported slow service and long wait times for orders, which contributed to dissatisfaction.
Pricing
Many customers felt that the prices were too high for the quality and quantity of food received.
SS
Steve Smith
5 days ago
4.0
There was homeless people everywhere in there so you couldn't use the restroom the food was decent even though I ordered with no onions and they put onions on it and the spicey sauce don't know why they added it
DB
David Borem
6 days ago
1.0
smallest half sandwich and baguette I have ever received from Panera, more like a 1/4 sandwich, the baguette was about as big around as a half dollar...disappointed and still hungry...wasn't even a table spoon of tuna...
JJ
JON DOE JR.
Dec 29, 2025
1.0
I am an independent contractor for a food delivery sevice, so I am constantly in and out of restaurants throughout Madison County to pick up food for my customers!
Doing so, gives me an excellent chance to see what type of food restaurants serve and what type of customer service they provide!
This helps me decide where I want to spend my own money when I go out to eat!
I have went back to many of the restaurants that Ive picked up food from; but as a customer rather than a delivery person.
That being said, I wont be spending my money at Panera Bread as long as this certain girl is still working there.
I have had to go to Panera Bread on 3 different occasions to pick up food for my customers. Each time the same girl has been extremely Rude & Hostile to me & to other delivery drivers!
All 3 times my Drivers App informed me that my customers food was ready to be picked up! But All 3 times the order was not ready!
The most recent time, I walked in and waited 10 minutes before an employee was close enough to speak with! Unfortunately it was the same girl who has been rude on my other 2 trips into Panera Bread!
I simply asked her, "Is that order for ****?" She rudely replied, "I'm working on 1 now! You will get yours in the order we received it"!
Rather than answer "YES this order is hers", or "No, hers has 2 orders ahead of it." So I replied, "I'm sorry, is that her order?" She replied back, "We are sick of You Delivery Drivers coming in and being all impatient, we get them in order we receive them!" I replied, "I simply asked if that was the order You are working on!"
Next to quality of food, I believe that customer service is the top reason people decide whether or not to come back in to eat!
I wont go back to a restaurant who doesn't provide friendly customer service, so I wont go back into Panera Bread as a customer!
Trust me, I understand that the food order wont always be ready when I walk into a restaurant, but I dont think its too much to ask, to get an estimated time that the order will be ready, especially when they mark it ready on the app! And at the very least, I dont think its too much to ask to be treated with a little kindness & respect!
A smile is Free! It cost NOTHING when given, but COSTS a lot when withheld!
BW
Brook Widener
Nov 7, 2025
1.0
Ordered a “rapid” pick up order. Said it would be ready in 10 minutes. My fiancé sat there for 45 minutes waiting and nothing. He ended up just asking for a refund because he had to get back to work. They then said “oh it’s been ready.” After him asking countless times if it was. The manager was super rude and not helpful at all.
Does Panera Bread in Anderson accept reservations?
No, Panera Bread Anderson does not accept reservations.
What are the opening hours of Panera Bread Anderson?
Panera Bread Anderson is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.
Can I order delivery or pickup from Panera Bread Anderson?
Yes, Panera Bread Anderson offers delivery and pickup services during their open hours.
Is there a drive-thru service at Panera Bread Anderson?
No, this Panera Bread location does not have a drive-thru service.
What types of meals does Panera Bread Anderson serve?
Panera Bread Anderson serves breakfast, brunch, lunch, and dinner.
What kind of food specials or specialties does Panera Bread Anderson offer?
They offer 'You Pick Two', Power Menu items, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a breadbowl, and vegetarian broth bowls.
What payment methods does Panera Bread Anderson accept?
Panera Bread Anderson accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there nearby coffee shops or cafes near Panera Bread Anderson where I can continue enjoying coffee or a meal?
Yes, there are other Panera Bread cafes and coffee shops nearby where you can enjoy similar food and beverages.
What nearby healthcare facilities can customers visit after dining at Panera Bread Anderson?
Customers can visit nearby healthcare centers such as Aspen Dental, Beltone Hearing Care Center, Saint John's Med One Urgent Care, and various local doctors and nurse practitioners for their medical needs.
Are there other dining options in the area around Panera Bread Anderson?
Yes, nearby you can find other dining options such as Papa Murphy's pizza, Lantern House Asian Bistro, Art's Pizza, and Jersey Mike's Subs for a variety of meal choices.