McDonald's

3.4
2979 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5233 Scatterfield Rd, Anderson, IN
46013, United States

Hours

Reviews

3.4
2,979 reviews
5 stars
951
4 stars
640
3 stars
579
2 stars
268
1 star
541

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to dissatisfaction.

Service Speed

Numerous reviews highlighted long wait times, particularly in the drive-thru, with some customers waiting over 30 minutes.

Customer Service

Feedback indicated poor customer service experiences, with reports of rude staff and unhelpful management.

Food Quality

Several customers noted issues with food quality, including cold or improperly prepared items.

Staff Performance

While some employees received praise for their friendliness and efficiency, overall staff performance was criticized for being disorganized.
  • ML
    Mary Lay
    Nov 14, 2025
    5.0
    Everyone at this place is very personable professional and pleasant and they've gotten every order right for me every time I've been there even the added condiments lol
  • JW
    Jason Whitaker
    Nov 12, 2025
    2.0
    Food is good. Order accuracy, 40%. Half the time you don’t even get done ordering before the individual taking your order interrupts you. Then, when you think everything is all cleared up, it’s still wrong.
  • MB
    M-J-B B-J-M
    Nov 3, 2025
    4.0
    Well for the most part, this restaurant is good. I pick up a lot of doordash here for , for God's sake will somebody please get them a new doorbell?
  • BB
    Bradley Buhro
    Oct 30, 2025
    2.0
    A reliably poor dining experience, especially for drive thru customers. The food, if you get it, is usually OK, but getting an accurate order in a timely manner is usually more than they can manage.
  • BW
    Brian Wolfe
    Oct 22, 2025
    1.0
    This place is a complete catastrophe every time I go. My order is wrong almost every time, I've never spent less than ten minutes in the drive thru and multiple times I've heard employees arguing with one another in the few brief seconds I've been within earshot. This place needs a complete staff replacement, starting with the leadership. Stay far away, your sanity will thank you.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5233 Scatterfield Rd, Anderson, IN?

This McDonald's location is open 24 hours every day of the week.

Does this McDonald's have a drive-through service and what are its hours?

Yes, this McDonald's features a 24/7 drive-through service available every day.