McDonald's

3.6
1489 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2830 N Broadway, Anderson, IN
46012, United States

Hours

Reviews

3.6
1,489 reviews
5 stars
517
4 stars
351
3 stars
285
2 stars
145
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness and taste.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area, impacting the overall dining experience.

Staff Performance

While some staff members received praise for their friendliness and professionalism, others were criticized for rudeness and lack of attention.
  • JJ
    Jay
    Dec 30, 2025
    2.0
    The people here need to learn better customer service skills and not give out burgers that look like they were dropped on the floor.
  • VJ
    V J
    Dec 10, 2025
    2.0
    Low rating for any McDonald’s that automatically makes you pull up into a spot to wait for food. For Every single order. Basically like trying to cheat the system it seems. Always takes longer and makes it more difficult to correct anything that may be wrong or missing in your order.
  • HH
    Heather
    Nov 14, 2025
    5.0
    Stacey was amazing! I placed my order and it was taking longer than expected and she was handling everything in the front and was very professional! I felt that she needed a good review for her exceptional service. The food was great and the place was very clean. She made the experience a very positive one, even though the wait was longer due to the order. She made it right, with a smile on her face! I will definitely be back.
  • ZB
    Zadia Bailey
    Oct 21, 2025
    1.0
    if i could leave 0 stars, i would. we went to curbside while it was not busy and it took 12 minutes for our food to come out. we went to leave and our car died. we went inside to ask for any kind of help, we completely ignored. the employees started at us, and walked away. how disgusting for apparent “perfect customer service” that the gm of this store apparently thrives at. then they even forgot ranch! that wouldn’t be that deep if the overall experience wasn't terrible. it’s one thing not to be able to help someone and it’s another to completely ignore them when it’s your job to assist anyone on YOUR property. a simple “i’m sorry we can’t help” would’ve been completely fine. thankfully a man who was happening to drive by stopped and help us with no hesitation!! thank you Ken! you’re a blessing. it’s sad to see that people my age who work at this store, can’t even have basic respect or manners to anyone.
  • MM
    Michael Minor
    Oct 12, 2025
    4.0
    Rather go through drive through because dining area isn't always the cleanest atmosphere

Frequently Asked Questions About McDonald's

What are McDonald's regular dining hours at 2830 N Broadway, Anderson, IN?

McDonald's is open daily from 5:00 AM to 11:00 PM for regular dining.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to midnight (12:00 AM).