McDonald's

3.6
1486 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2830 N Broadway, Anderson, IN
46012, United States

Hours

Reviews

3.6
1,486 reviews
5 stars
514
4 stars
353
3 stars
284
2 stars
143
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or overcooked items and missing components.

Cleanliness

The dining area was often described as dirty, leading some customers to prefer the drive-thru.

Positive Experiences

Despite the negatives, some customers praised friendly staff and good service during certain visits.

Order Accuracy

Numerous customers experienced issues with order accuracy, often receiving incorrect items or missing components.
  • HH
    Heather
    Nov 14, 2025
    5.0
    Stacey was amazing! I placed my order and it was taking longer than expected and she was handling everything in the front and was very professional! I felt that she needed a good review for her exceptional service. The food was great and the place was very clean. She made the experience a very positive one, even though the wait was longer due to the order. She made it right, with a smile on her face! I will definitely be back.
  • ZB
    Zadia Bailey
    Oct 21, 2025
    1.0
    if i could leave 0 stars, i would. we went to curbside while it was not busy and it took 12 minutes for our food to come out. we went to leave and our car died. we went inside to ask for any kind of help, we completely ignored. the employees started at us, and walked away. how disgusting for apparent “perfect customer service” that the gm of this store apparently thrives at. then they even forgot ranch! that wouldn’t be that deep if the overall experience wasn't terrible. it’s one thing not to be able to help someone and it’s another to completely ignore them when it’s your job to assist anyone on YOUR property. a simple “i’m sorry we can’t help” would’ve been completely fine. thankfully a man who was happening to drive by stopped and help us with no hesitation!! thank you Ken! you’re a blessing. it’s sad to see that people my age who work at this store, can’t even have basic respect or manners to anyone.
  • MM
    Michael Minor
    Oct 12, 2025
    4.0
    Rather go through drive through because dining area isn't always the cleanest atmosphere
  • SP
    Stu Padaso
    Oct 7, 2025
    5.0
    Late evening, made fresh, ff salted, not sloppy. Tasty
  • NN
    Noah
    Sep 10, 2025
    3.0
    Classic McDonald's, except my order has never been right here first try. No customizations either, but if you ask they'll make it right.

Frequently Asked Questions About McDonald's

What are McDonald's regular dining hours at 2830 N Broadway, Anderson, IN?

McDonald's is open daily from 5:00 AM to 11:00 PM for regular dining.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to midnight (12:00 AM).