Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Some customers noted that the restaurant was clean, but others reported dirty conditions and a lack of attention to cleanliness.
Food Quality
While some customers enjoyed the food, many complained about cold or incorrect orders, and issues with food preparation.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, particularly management, leading to negative customer experiences.
DW
Dustin Whisenant
Dec 28, 2025
1.0
I use 1500 points on my app just grab a ice cream cone. They took my points and then the lady tells me they shut their ice cream machine down already come back tomorrow. I said I don’t live here and then I was like can I just get a Mc double and no onions they told me no, I have a cookie I didn’t ask for a cookieand then they started being rude and I was like just give me a large Coke and when I pulled up to the window, this black guy, he’s like spitting his Coke thinking I went and pulled up yet like I didn’t hear that I’m suing McDonald’s. When he brought it to the window, he handed it to me with a real big smile on his face said sarcastically here you go have a good night like I didn’t just hear this man say he was gonna spit my Coke.
JL
Justin Lewis
Dec 22, 2025
1.0
The old man who took my order today at the front counter was very unpleasant and rude.
If you can't handle questions do not work with customers.