McDonald's

3.5
2592 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
111 W 14th St, Anderson, IN
46016, United States

Hours

Reviews

3.5
2,592 reviews
5 stars
888
4 stars
546
3 stars
509
2 stars
231
1 star
418

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Some customers noted that the restaurant was clean, but others reported dirty conditions and a lack of attention to cleanliness.

Food Quality

While some customers enjoyed the food, many complained about cold or incorrect orders, and issues with food preparation.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, particularly management, leading to negative customer experiences.
  • DW
    Dustin Whisenant
    Dec 28, 2025
    1.0
    I use 1500 points on my app just grab a ice cream cone. They took my points and then the lady tells me they shut their ice cream machine down already come back tomorrow. I said I don’t live here and then I was like can I just get a Mc double and no onions they told me no, I have a cookie I didn’t ask for a cookieand then they started being rude and I was like just give me a large Coke and when I pulled up to the window, this black guy, he’s like spitting his Coke thinking I went and pulled up yet like I didn’t hear that I’m suing McDonald’s. When he brought it to the window, he handed it to me with a real big smile on his face said sarcastically here you go have a good night like I didn’t just hear this man say he was gonna spit my Coke.
  • JL
    Justin Lewis
    Dec 22, 2025
    1.0
    The old man who took my order today at the front counter was very unpleasant and rude. If you can't handle questions do not work with customers.
  • AT
    Ann Thomas
    Dec 12, 2025
    5.0
    App ordered took over 20 minutes
  • TR
    T Rob
    Nov 29, 2025
    2.0
    Terrible service
  • AT
    Ashly Taylor
    Nov 22, 2025
    5.0
    One of the best one around

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 111 W 14th St, Anderson, IN?

McDonald's at 111 W 14th St, Anderson, IN is open 24 hours every day, including delivery and drive-through services.

Does this McDonald's location offer drive-through services?

Yes, this McDonald's location offers a 24-hour drive-through service every day of the week.