Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
787 reviews
5 stars
358
4 stars
195
3 stars
87
2 stars
51
1 star
96
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some enjoying the ice cream and burgers, while others received spoiled or poorly prepared items.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Service Issues
Many customers experienced slow service and rude staff, with complaints about incorrect orders and lack of customer care.
Pricing Concerns
Several reviews mentioned high prices for food and drinks, with some feeling that the value did not match the cost.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and specific staff members for their friendliness and helpfulness.
WI
Wyatt Iilly
Jan 29, 2026
4.0
Food is excellent outside. Looks different from other Dairy Queen, which I like.One of the best I been to
RE
Renee Elizabeth
Jan 11, 2026
5.0
Amazing service and amazing food
LP
lindsey phillips
Jan 7, 2026
1.0
This restaurant is disgusting. It’s filthy. The tables are dirty. They have ice cream dripping off of all the nozzles in the back without cleaning them up and they put spoiled lettuce on your hamburger. And the manager said I was not on duty so it’s not my fault. She hung up on me. I called international Dairy Queen and they were filing or report with the franchisee owners. I have attached a picture of the lettuce they put on my hamburget
Here’s what Jesse had to say about a month and all was good until I looked at the ingredents for their ice cream and it cant even be labeled as ice cream legally. Not to mention this place smells like grease and is filthy. They dont care about their employees based on the way they were being yelled at. Not to mention I didnt even see a single employee of color here. Very strange
++++
Rebekah , Just replied to confirm the veggies
I just had the one on scatterfield a couple days ago and it was trash all the veggies are wilted in this towns fast food 😩😑
Barb had to say:
My sentiments exactly I will never go back to the one on Scatterfield. I always go to Chesterfield.
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Certified March 01, 2026Yext Knowledge Graph
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