Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 20 minutes for simple orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Food quality was inconsistent, with some customers receiving cold or stale items, while others reported hot and fresh meals.
Customer Service
Several reviews mentioned rude or unprofessional staff, particularly from management, impacting the overall experience.
Cleanliness
The cleanliness of the dining area was criticized, with reports of messy tables and unsanitary conditions.
DM
Darrell Monroe
2 days ago
3.0
They have lost the meaning of fast food. 🤬
SB
Scott Brenneke
Nov 12, 2025
1.0
Service is terrible. They concentrate on drive thru. Don’t man the front counter. Better off using drive thru. In lobby for 15 minutes before anyone came out of the back.
JJ
Julia Johnston
Nov 11, 2025
1.0
Made a mobile order at 1020am, didn’t make it to the speaker until 1032am, and they said they couldn’t fulfill my orders even though I have been charged for it because I was 2 min past breakfast.
LA
Lulu A.
Nov 4, 2025
1.0
went through the drive through at 9:30pm and only ordered a 6 piece nugget happy meal with an extra fry, I was charged for a small fry, they did not even put the 6 piece in the happy meal box, i tried calling the store 6 times before I gave up and resorted to this review. surely someone well get back to me this way unfortunately 😕
AD
angela dimas
Nov 3, 2025
5.0
Got an oreo ice cream and shakes for the family and it was sooo good!!