Taco Bell

3.8
635 reviews
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Business Details

1913 Sheridan Rd, Zion, IL
60099, United States
(847) 872-9494
https://locations.tacobell.com/il/zion/1913-sheridan-rd.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1913 Sheridan Rd in Zion. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1913 Sheridan Rd, Zion, IL
60099, United States

Hours

Reviews

3.8
635 reviews
5 stars
260
4 stars
168
3 stars
99
2 stars
33
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor adherence to special requests.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about small portions and unsatisfactory taste.

Customer Service

Customer service experiences varied, with some praising friendly staff while others reported rude behavior and unprofessionalism.

Cleanliness

The establishment was generally noted for being clean, with some customers appreciating the neatness of their orders.
  • SD
    S C D
    Nov 7, 2025
    1.0
    I can't believe how bad the food quality at this location has fallen off! Ordered the crispy chicken burrito, chicken was hard as a rock! Loud kids, yeah won't be back.
  • KG
    Kimberly Green
    Oct 22, 2025
    1.0
    So I ordered the chicken bowl without red cabbage, rice This is how I received my bowl literally 4 pieces of meat 12 beans and 7 shreds of cheese. Not worth 8$ The service was good but portions are horrible!!!🤬 I do not blame the employees as they serve the menu the way corporate has them to. The service was good
  • JM
    Jose Martinez
    Oct 1, 2025
    5.0
    It's a really nice place to meet and have fun ☺️
  • GQ
    Gladys Quintero
    Sep 14, 2025
    1.0
    This establishment takes so long to make the food. More than 10 minutes at the window waiting for 2 tacos is insane! They need new management!
  • CO
    Carmen Orduno
    Sep 4, 2025
    1.0
    The costumer service in this place is really bad, the hispanic morning manager said that all employees wear a headset to listen when a costumer is ordering and even having all this employees listening to specific drive thru orders, we always get our order messed up. If a costumer is asking no sour cream that is a common sense to not put that ingredient in the food, it does not matter if the menu is showing only the option for supreme you have to follow what the costumer is asking for. This is the first bad review I posted after so many mistakes and I will keep posting now if again I get my order wrong.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Zion?

The drive-through is open from 8:30 AM to 3:00 AM Sunday through Thursday, and 8:30 AM to 4:00 AM on Fridays and Saturdays.

What types of payment does Taco Bell in Zion accept?

They accept American Express, Cash, Discover, Mastercard, and Visa.