Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,120 reviews
5 stars
398
4 stars
233
3 stars
216
2 stars
75
1 star
198
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Feedback indicates poor customer service, with many reviews highlighting rude staff and unprofessional behavior.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to maintaining the restaurant.
Speed of Service
Many reviews mentioned slow service, particularly in the drive-thru, with long wait times for orders.
Food Quality
Customers expressed mixed feelings about food quality, with some enjoying their meals while others reported cold or poorly prepared food.
- EHEmmie Hughes1 day ago1.0I was just there. Went there for a specific reason, a large black coffee. I ended up ordering 2 egg mcmuffins, 2 apple pies a large BLACK coffee and a hash brown. I received no hasbrown and my coffee had 10 sugars and 10 creams. I am lactose intolerant. I am always disappointed because they never get the order right. Fast food places just suck.
- GAGina AguilarNov 15, 20252.0Got my order wrong . They had a new guy . Couldn’t order ahead cuz they turn that off . Not going to that location again
- TJTaylor JohnsonNov 14, 20255.0Freshest McDonald’s around here
- GPGail PoseyNov 13, 20255.0The workers are nice.food is good.
- AJAlicia JNov 13, 20251.0I swear it takes 20 minutes to make a breakfast chicken sandwich isn't that on the menu? I've been waiting 20 minutes and I'm ready to pull off but I can't because they've already charged my card. Why have this third window at McDonald's is useless.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 2028 Sheridan Rd, Zion, IL?
The McDonald's at 2028 Sheridan Rd is open from 4:00 AM to midnight Monday through Wednesday, from midnight to 11:59 PM on Thursday through Saturday, and from 4:00 AM to midnight on Sunday.
Does McDonald's offer drive-thru service and what are the hours?
Yes, McDonald's offers drive-thru service. Drive-thru hours are 4:00 AM to midnight Monday through Wednesday and Sunday, and open 24 hours from Thursday through Saturday.
Can I order McDonald's food for delivery and what are the delivery hours?
Yes, delivery is available. Delivery hours are 5:00 AM to 11:45 PM Monday through Wednesday and Sunday, 5:00 AM to midnight on Thursday, and 24 hours on Friday and Saturday.
What pickup and delivery services does this McDonald's location provide?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I download the McDonald's app for ordering?
You can download the McDonald's App from the Apple App Store at https://apps.apple.com/us/app/mcdonalds/id922103212 or from the Google Play Store at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service.
What nearby places can I visit before or after dining at McDonald's on Sheridan Rd?
Nearby places include 7-Eleven for convenience items or gas, Dunkin' for coffee and donuts, Baskin-Robbins for ice cream and frozen yogurt, and Applebee's Grill + Bar if you're interested in a sit-down meal or drinks.
Are there automotive services near McDonald's at 2028 Sheridan Rd?
Yes, nearby automotive services include Jiffy Lube for oil changes, O'Reilly Auto Parts, Advance Auto Parts, and NAPA Auto Parts for car parts and repair needs.
What are some nearby health and personal care services around McDonald's?
Nearby health services include Physicians Immediate Care urgent care clinic and Fresenius Kidney Care Zion medical center. Beauty and spa services like Top Nails Salon, Sport Clips Haircuts of Zion, and Omni Salon and Spa are also close by.