Jewel-Osco

4.1
1170 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 1400 21st St, Zion, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 746-8138. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
1400 21st St, Zion, IL
60099, United States

Hours

Reviews

4.1
1,170 reviews
5 stars
574
4 stars
316
3 stars
156
2 stars
48
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees being described as friendly and helpful, while others were reported as rude and unprofessional.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the bathrooms and deli areas, with some customers expressing concerns about unsanitary conditions.

Product Quality

Customers noted inconsistent quality in produce and deli items, with reports of expired products and poor selection in certain categories.

Pricing

Many customers found the prices to be high compared to competitors, although some appreciated the sales and discounts available through the store's app.

Staffing Issues

There were complaints about understaffing and lack of training among employees, leading to poor service and long wait times for customers.
  • RR
    RKsCollectibles
    Nov 16, 2025
    4.0
    This location is small and cluttered but the staff is nice.
  • TB
    Tiffany Barton
    Oct 31, 2025
    1.0
    How I walked into the bathroom today. I walked into the other one and right back out because it is also filthy. I really needed to use the bathroom while in Jewel today and this is the bathroom. I’m so thankful I didn’t have my children in there with me because there is no way I would let them use it. I just walked out and went to McDonalds because I wasn’t going to make it home. This is their bathroom on the regular, filthy! Feel free to zoom in on the bottom of that toilet. Disgusting! Yuck!
  • MM
    M M
    Oct 30, 2025
    1.0
    One of these is the text I just got from this company. The other is of the trucks that stored the corpses of Covid-19 victims during the height of the pandemic. It isn't funny, it isn't over, and I do my utmost best to shop anywhere else.
  • SS
    Sam Schwartz
    Oct 20, 2025
    5.0
    Well stocked shelves and clean. Helpful staff and very friendly.
  • GG
    Guadalupe Garcia
    Oct 11, 2025
    1.0
    We place a chicken order for yesterday. My son was 30 mins late picking up the order. When he got there the deli manager Jennifer tells him, he wasn't there on time to pick up my order so she sold it.also tells him he could go to the greenbay or York house store. I wasn't even called to see if I was on my way. She walks away telling the other employees no more orders on Fridays. And she can't be holding peoples orders who don't show up on time. Very unprofessional and rude.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!