Brand Certified
Dunkin'
3.5(357 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
4551 Illinois Route 173, Zion, IL
60099, United States
Certified by Dunkin' • Feb 22, 2026
(224) 789-7295
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Zion, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
357 reviews
5 stars
160
4 stars
56
3 stars
33
2 stars
16
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude attitudes from staff and lack of attention to orders.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect drinks.
Cleanliness and Quality
Several reviews mentioned unsanitary conditions and low-quality food, with complaints about stale donuts and burnt items.
Speed of Service
Customers frequently noted slow service, particularly during busy hours, leading to frustration.
Staff Friendliness
While some reviews praised friendly staff, many others reported negative experiences with employee attitudes.
- DGDesign 2B Green5 days ago1.0When I asked for a small cup of ice water to cool my coffee down, I was charged for it.
- JHJames HollingsheadDec 26, 20251.0No Holiday sprinkle donut on Dec 26 @ 9am, ordered 2 cinnamon raisin toasted bagels 1 w/cream cheese on side had to repeat that multiple times to get the order right. Received 1 bagel with the cream cheese in the side, then had to show my receipt and wait for the second. Assuming it was correct, I left, it was a plain bagel (not what I ordered and NOT what was on the receipt. Someone else also asked to repeat my coffee order not sure if they couldn’t see the order.
- XXxavier22450Nov 9, 20251.0The food is made very sloppy and the workers rushing you to order after every item being named they tell you to pull forwards youg ladys maybe im higher or just left high school not be at work here
- LHLois HamannOct 25, 20255.0Coffee, sandwiches ordered at the drive through. Knowledgeable staff kept the line moving.
- JMjoclynn MennesOct 2, 20251.0I ordered a caramel craze latte today and they didn't put coffee or anything in the cup besides milk and caramel syrup.
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' in Zion, IL?
Dunkin' in Zion, IL is open Monday to Friday from 4:00 AM to 7:00 PM, Saturday from 5:00 AM to 6:00 PM, and Sunday from 6:00 AM to 6:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What new holiday drinks can I try at Dunkin'?
You can try the new Cookie Butter Cloud Latte, along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher on Dunkin's holiday menu.
Can I order Dunkin' ahead of time using a mobile app?
Yes, you can order ahead with the Dunkin' mobile app available on both iOS and Android for a fast grab-and-go experience.
What types of meals are served at Dunkin' in Zion, IL?
Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, donuts, and more.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for your convenience.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available at this Dunkin' location to enhance your visit.
Are there other places to visit nearby Dunkin' in Zion?
Nearby places include Anna's Marketplace and Car Wash Zion, CVS Pharmacy, and Cindy's Slots cafe. These locations offer options for shopping, car services, pharmacy needs, and entertainment before or after your Dunkin' visit.
Where can I find other coffee shops near this Dunkin' location?
Starbucks is located nearby, offering another option for coffee, cafe, and bar services in the area.
Are there any gas stations close to Dunkin' in Zion, IL?
Yes, there are several gas stations nearby including Shell, Citgo, Rosko's Reindeer Mart (Citgo), Phillips 66 Gas, and Anna's Marketplace and Car Wash Zion where you can fuel up while visiting the area.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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