Dunkin'

3.5
357 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Zion, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4551 Illinois Route 173, Zion, IL
60099, United States

Hours

Reviews

3.5
357 reviews
5 stars
161
4 stars
57
3 stars
33
2 stars
16
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to frustration and dissatisfaction.

Product Quality

Several reviews mentioned issues with food and drink quality, including stale items and incorrect drink preparations.

Cleanliness

Customers noted that the location was often dirty and in need of maintenance.

Staff Friendliness

Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • XX
    xavier22450
    Nov 9, 2025
    1.0
    The food is made very sloppy and the workers rushing you to order after every item being named they tell you to pull forwards youg ladys maybe im higher or just left high school not be at work here
  • LH
    Lois Hamann
    Oct 25, 2025
    5.0
    Coffee, sandwiches ordered at the drive through. Knowledgeable staff kept the line moving.
  • JM
    joclynn Mennes
    Oct 2, 2025
    1.0
    I ordered a caramel craze latte today and they didn't put coffee or anything in the cup besides milk and caramel syrup.
  • MM
    Maria Medina
    Sep 30, 2025
    5.0
    I like going to Dunkin Donuts to get some donuts 🍩 and my Iced matcha latte it taste so good 😋🫶🏽 Thank you for your service 🤝🫡
  • TT
    thekidchartier
    Aug 17, 2025
    1.0
    Went in around 7:30am, none of the donuts were put away on the shelves making it hard for the worker to see what they had. And didnt have half of the selection they should have. Never going here again.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Zion, IL?

Dunkin' in Zion, IL is open Monday to Friday from 4:00 AM to 7:00 PM, Saturday from 5:00 AM to 6:00 PM, and Sunday from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.