Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Zion, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
While some customers praised the staff for being friendly and polite, others reported rude behavior and a lack of professionalism.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and substitutions without notification.
Cleanliness
Feedback on cleanliness was mixed; some noted the store was clean, while others reported unsanitary conditions and a lack of attention to cleanliness.
Product Availability
Customers frequently mentioned that the store was out of various menu items, leading to dissatisfaction.
Service Speed
There were numerous complaints about slow service, particularly in the drive-thru, with long wait times reported.
JG
Jonathan Garcia
Jan 3, 2026
2.0
I should not have to talk Spanish and the lady was very rude I went to the drive thru and the people in drive thru were slow never coming here
RR
Robert Foster (RF39Productions)
Dec 5, 2025
5.0
Staff is awesome. We dont even have to say our order. They just know who we are and what we want.
ES
E S
Nov 4, 2025
5.0
It is so clean in here. They even clean behind the tables. And the people are super friendly.
CM
Carmen M. Martínez
Oct 25, 2025
1.0
Every time I come here, there’s an issue. They never seem to get my order right. I’m never greeted & I always say hello, how are you? It’s like everyone is miserable there. And with an attitude. I understand this time in this Country is hard, but dang this is the job you chose. Customer service. And did I mention, there’s never any napkins available? And no alternatives. Is this a management issue?
KC
Karl Cariaga
Oct 22, 2025
1.0
Was about to order half a dozen donuts, but I noticed ants and flies crawling around the donut trays. The staff was about to pick one up when I saw them, had to cancel my order and walk away. Ew. Not sorry. Really gross and unsanitary. 🤮
What are the operating hours for Dunkin' in Zion, IL?
Dunkin' in Zion, IL is open daily from 4:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both curbside pickup and delivery services.
What types of meals does Dunkin' serve?
They serve breakfast, lunch, and brunch meals.
What are some featured drinks on Dunkin's holiday menu?
The holiday menu includes the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead via the Dunkin’ mobile app available for iOS and Android for a quick grab and go experience.
Does the Dunkin' location in Zion have a drive-thru?
Yes, this Dunkin' has a drive-thru service for convenient ordering.
Is this Dunkin' location family friendly and does it welcome children?
Yes, Dunkin' welcomes families and children at this location.
Which nearby places can complement a visit to Dunkin' in Zion?
Nearby you can find Baskin-Robbins for ice cream treats, Jimmy John’s for fast sandwiches, and Applebee’s Grill + Bar for casual dining.
Are there any convenient nearby services for customers visiting Dunkin' in Zion?
Yes, customers can access nearby services such as Great Lakes Credit Union for banking, Walgreens for pharmacy needs, and UPS Access Point for shipping services.
What nearby stores can I visit if I need mobile phone services around Dunkin'?
Around Dunkin', there are T-Mobile Authorized Retailer, T-Mobile, and Metro by T-Mobile stores for your mobile phone and telecommunications needs.