Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.4
(430 reviews)

Business Details

2101 Sheridan Rd, Zion, IL
60099, United States
(847) 665-8144
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Zion, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2101 Sheridan Rd, Zion, IL
60099, United States

Hours

Reviews

3.4
430 reviews
5 stars
164
4 stars
77
3 stars
61
2 stars
32
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and staff attitude, with many experiencing rude service and long wait times.

Cleanliness

Several reviews highlighted unsanitary conditions, including reports of dirty environments and pest issues.

Product Availability

Many customers noted that the location often runs out of menu items, leading to dissatisfaction with their orders.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others reported a lack of consistent warm greetings and helpfulness.
  • EC
    Estrella Cardenas
    Feb 24, 2026
    1.0
    I got a Medium Matcha im sorry but how is it possible that I get more Ice than the drink itself this is crazy I always ask for light ice wont be coming again so greedy with customers this drink was 9 dollars ! For it just to have this much ice is crazy! When I asked for light Ice its why im paying extra !
  • JG
    Jonathan Garcia
    Jan 3, 2026
    2.0
    I should not have to talk Spanish and the lady was very rude I went to the drive thru and the people in drive thru were slow never coming here
  • RR
    Robert Foster (RF39Productions)
    Dec 5, 2025
    5.0
    Staff is awesome. We dont even have to say our order. They just know who we are and what we want.
  • ES
    E S
    Nov 4, 2025
    5.0
    It is so clean in here. They even clean behind the tables. And the people are super friendly.
  • CM
    Carmen M. Martínez
    Oct 25, 2025
    1.0
    Every time I come here, there’s an issue. They never seem to get my order right. I’m never greeted & I always say hello, how are you? It’s like everyone is miserable there. And with an attitude. I understand this time in this Country is hard, but dang this is the job you chose. Customer service. And did I mention, there’s never any napkins available? And no alternatives. Is this a management issue?

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Zion, IL?

Dunkin' in Zion, IL is open daily from 4:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: