Domino's Pizza

3.5
275 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Zion? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1200 19th St .

Location

Domino's Pizza
1200 19th St, Zion, IL
60099, United States

Hours

Reviews

3.5
275 reviews
5 stars
121
4 stars
49
3 stars
23
2 stars
11
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.

Food Quality

Several customers reported issues with food quality, including burnt pizzas, incorrect orders, and hygiene concerns.

Order Accuracy

Many customers experienced problems with order accuracy, receiving incorrect items or missing components.

Delivery Issues

There were multiple complaints about delayed deliveries and orders marked as delivered but not received.

Positive Experiences

Despite the negative feedback, some customers praised the location for quick service and good food quality.
  • PM
    Pakitta Moore
    Dec 13, 2025
    1.0
    On 12/13/2025 I came into Dominos on Mt Zion Highway to order a pizza. When I walked through the door I should have just walked back out. I’m assuming it was the manager she had an attitude that was poor and she did not mind checking employees in front of customers. She was also not willing to help as my gift card was not working. It was just yeah your gift card ain’t working I asked her can she physically type the card in manually and she said I tried the other computer which was unbeknownst to me as she didn’t say anything it was just your gift card is not working. I then asked her about how long do you think the pizza will take, oh it’ll update you on the wall. That’s not good customer service. Very poor, very nasty. She’s not very nice to the employees either.
  • CT
    Certified Throwed
    Nov 15, 2025
    1.0
    The district manager kicked me out because I asked him to put gloves on to make the food he threatened me with violence
  • NR
    NAOMI ROSS
    Oct 24, 2025
    1.0
    Pizza was overly burnt, both of them ! I didn’t even waist my time calling to complain for a refund because I didn’t fell like driving all the way back. I’m done with this location so disappointed
  • NP
    Nashay Peete
    Oct 23, 2025
    1.0
    App not working. Multiple charges on my card without food. Store claims to be unable to provide online discounts over the phone. Terrible customer service. I have points and free items that I am unable to redeem. Multiple pending charges that stay on my account for days. No sense of service recovery, smh
  • IB
    Ivan Behar
    Oct 7, 2025
    1.0
    We ordered pizza for our kids, and it was absolutely unacceptable — there was a lot of hair baked into the pizza. The kids couldn’t eat it at all. When we contacted Domino’s, they refused to refund the money, saying we had to return the pizza in person. That would have meant ruining our day and driving back from our family outing just to prove their mistake. This is really disappointing and unhygienic. We expected better quality and customer service, especially from a brand like Domino’s. I hope they take this seriously and make sure it doesn’t happen again.

Frequently Asked Questions About Domino's Pizza

What are the operating hours for Domino's Pizza in Zion?

Domino's Pizza in Zion is open every day starting at 10:30 AM. They close at midnight Sunday through Thursday and on Sunday, and stay open until 1:00 AM on Fridays and Saturdays.

What types of pizza crusts can I order at Domino's Pizza in Zion?

You can choose from New York Style, Handmade Pan, or Parmesan Stuffed Crust for your pizza at Domino's Pizza in Zion.