Jimmy John's

4.0
192 reviews

About

Sandwich Restaurant

Location

Jimmy John's
620 W Veterans Pkwy, Yorkville, IL
60560, United States

Hours

Reviews

4.0
192 reviews
5 stars
107
4 stars
38
3 stars
13
2 stars
12
1 star
22

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing toppings and wrong sandwiches.

Delivery Speed

Several reviews highlighted slow delivery times, with some customers expressing frustration over delays.

Customer Service

Mixed feedback on customer service; while some praised friendly staff, others reported rude interactions and unprofessional behavior.

Food Quality

Food quality received positive remarks, but there were complaints about portion sizes and freshness.

Cleanliness

The restaurant was generally noted for being clean and tidy.
  • JF
    justin francs
    2 days ago
    1.0
    Horrible service bad food for to much money
  • LK
    Lawrie Knepper
    Dec 29, 2025
    5.0
    That staff was awesome! Our 3 sandwiches were ready before we got to the end of the counter. Staff was super friendly!
  • JA
    Joey Alexander
    Dec 2, 2025
    1.0
    I ordered a 16” turkey tom. It looks like they only put 1 maybe 2 pieces of turkey on the sandwich… so I paid 20$ for bread, cheese and lettuce…
  • MG
    Marcus Gentile
    Nov 8, 2025
    2.0
    Occasionally order sandwiches for the family. Any order with more than 1 sandwich there's usually missing toppings or toppings that were requested to be left out. Lately though they have been making my cubano or ult porker on slim loafs. This is the third time. Will not be ordering from this location anymore.
  • MM
    Mayra Martin
    Nov 7, 2025
    5.0
    I always get my food fast, and warm. Food is always so freaking good!