Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Yorkville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unhelpful staff, with several mentioning poor treatment from management.
Order Accuracy
Frequent complaints about incorrect orders and items missing from orders, leading to customer frustration.
Food Quality
Customers expressed dissatisfaction with the freshness and quality of food items, including stale donuts and cold food.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the bathrooms and overall store cleanliness.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their kindness and good service.
TC
Tina Chlam
Oct 10, 2025
1.0
Terrible experience yet again I don’t know why I keep going back. Asked for light ice they gave me a full cup of ice. When I asked them to take some of the ice out he asked if I wanted to add more because he couldn’t understand me. I tried to explain I asked for light ice he told me this was light ice, but the cup was full of ice so it doesn’t even make any sense.I literally had to get a spoon and take the ice out myself since he refused. What terrible customer service. don’t go here. Picture included to show you the mess I had to make all over myself before work because they refuse to do their jobs.
BM
Brittany Miller
Aug 19, 2025
5.0
Very polite and sweet at the drive thru. Food was fresh and coffee was good.
KP
krystle Peek
Aug 11, 2025
1.0
I do my best to avoid this dunkin location because they almost never get things right. I’ve had food that was still cold in the middle to my coffee order not being right. I have never said anything because the mistakes, while they suck when you have your mind set on it being delicious, seem to be close enough. This morning was very upsetting. I had a free signature latte to use and was craving my cocomocha latte, iced, made with oat milk and 3 extra shots of espresso. That is exactly how i say it every time. The order didn’t show on the screen for me to be able to check and i was told to head to the window. I was handed a coffee that i knew was not what i ordered. For the first time i said something and handed it back. The guy tried to tell me it was right. I said no, i ordered a cocomocha latte, iced, made with oat milk and 3 extra shots of espresso. He said while pointing, “Yes, latte with oatmilk and 3 shots espresso” as he tried to hand it back. I said “Cocomocha latte” and he said yes as he shoved it back are me. I took it back as i said it normally has whip cream on top. I knew the order was wrong and instead of correcting it, i was made to take it. Now ive wasted my free latte and my morning is ruined. After that experience i will never go to that location again! I’ve added picture of todays order and a photo of what i always get.
GF
ghee-o Flores
Jun 24, 2025
2.0
Didn’t want to take my money for some reason or feed me. Good coffee I guess
LL
Leslie Lutz
Jun 2, 2025
2.0
Only ordered coffee's but they weren't good. The order got messed up which made me realize how weak their coffee is.
What are the operating hours of Dunkin' in Yorkville, IL?
Dunkin' in Yorkville is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both curbside pickup and delivery services.
Can I order ahead using the Dunkin' mobile app for faster service?
Yes, you can order ahead using the Dunkin' mobile app, available on both Apple and Android devices, for a convenient grab and go experience.
What kind of menu items can I expect at Dunkin' in Yorkville?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, and a variety of premium beverages including holiday specials like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there nearby places to visit before or after enjoying Dunkin'?
Yes, nearby places include Baskin-Robbins for ice cream and bakery treats, Waubonsee College-Yorkville Campus if you're visiting the college, and NCG Yorkville Cinemas for movies.
How can nearby grocery stores like ALDI USA be convenient to Dunkin' customers?
ALDI USA is close by, making it easy to combine your Dunkin' visit with grocery shopping for a convenient one-stop trip.
What are some quick dining options near Dunkin' in Yorkville?
Nearby dining options include Arby's for sandwiches and Station One Smokehouse for barbecue, providing variety if you're exploring the area.
Does Dunkin' in Yorkville offer free Wi-Fi for customers?
Yes, Dunkin' provides free Wi-Fi to customers during their visit.
Is Dunkin' welcoming to families and children at this location?
Yes, this Dunkin' location welcomes families and children and offers a kid-friendly environment.