Dunkin'

Reviews

• TC

  Tina Chlam

  Oct 10, 2025
  1.0
  Terrible experience yet again I don’t know why I keep going back. Asked for light ice they gave me a full cup of ice. When I asked them to take some of the ice out he asked if I wanted to add more because he couldn’t understand me. I tried to explain I asked for light ice he told me this was light ice, but the cup was full of ice so it doesn’t even make any sense.I literally had to get a spoon and take the ice out myself since he refused. What terrible customer service. don’t go here. Picture included to show you the mess I had to make all over myself before work because they refuse to do their jobs.
• BM

  Brittany Miller

  Aug 19, 2025
  5.0
  Very polite and sweet at the drive thru. Food was fresh and coffee was good.
• KP

  krystle Peek

  Aug 11, 2025
  1.0
  I do my best to avoid this dunkin location because they almost never get things right. I’ve had food that was still cold in the middle to my coffee order not being right. I have never said anything because the mistakes, while they suck when you have your mind set on it being delicious, seem to be close enough. This morning was very upsetting. I had a free signature latte to use and was craving my cocomocha latte, iced, made with oat milk and 3 extra shots of espresso. That is exactly how i say it every time. The order didn’t show on the screen for me to be able to check and i was told to head to the window. I was handed a coffee that i knew was not what i ordered. For the first time i said something and handed it back. The guy tried to tell me it was right. I said no, i ordered a cocomocha latte, iced, made with oat milk and 3 extra shots of espresso. He said while pointing, “Yes, latte with oatmilk and 3 shots espresso” as he tried to hand it back. I said “Cocomocha latte” and he said yes as he shoved it back are me. I took it back as i said it normally has whip cream on top. I knew the order was wrong and instead of correcting it, i was made to take it. Now ive wasted my free latte and my morning is ruined. After that experience i will never go to that location again! I’ve added picture of todays order and a photo of what i always get.
• II

  Inkpaws

  Jul 31, 2018
  5.0
  Very friendly staff and owner. Sometimes they mess up my order in trying to sever everyone quickly, but every time the owner didn't ask any questions, just corrected it when I went back.
• RJ

  Rachel Jacaway

  Apr 17, 2018
  3.0
  I like this Dunkin’ because it’s really close to where I nanny, but my order is wrong at least 75% of the time. They’ve forgotten hash browns, sweetener in my coffee, and milk/creamer in my coffee so many times. BUT they have great customer service. They are very friendly.

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