Dairy Queen Grill & Chill

4.0
448 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
704 E Veterans Pkwy, Yorkville, IL
60560-1889, United States

Hours

Reviews

4.0
448 reviews
5 stars
236
4 stars
99
3 stars
52
2 stars
14
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Several reviews mentioned inconsistent food quality, including undercooked items and poorly made desserts.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unclean equipment.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream and friendly service from certain staff members.

Management Concerns

There were multiple mentions of poor management and lack of organization, particularly during busy times.
  • II
    IHI Home Inspections
    Nov 13, 2025
    5.0
    Always a Great place to go for a Blizzard!!! Highly recommended!!!
  • TJ
    Tim James
    Oct 26, 2025
    1.0
    This place used to be excellent but has gone bad. They wont last long with this kind of service and food. Rude and portions very weak.
  • CK
    Chloe Klitorious
    Oct 6, 2025
    5.0
    Walking into Dairy Queen is dangerous for anyone with a weakness for thick, white, slimy, creamy goodness. The second I stepped in, I knew I wasn’t leaving until I had something erected tall in front of me, dripping and waiting to be taken down. The Blizzard came first. They flipped it upside down — stiff, unbending, almost taunting me — showing off that nothing leaks no matter how much you shake it. It was thick and creamy, cold at first, then melting into a slimy mess that coated everything on the way down. I swallowed it fast, but those chunks were so big I had to work them over slow before I could finish. The sundae hit next. Hot fudge oozing down the sides, pooling at the bottom, mixing into the white cream until it was a sticky, sloppy mess. My spoon was covered, my fingers were sticky, and honestly, I didn’t even care. The messier, the better. And then… the Dilly Bar. Hard and erected when I first held it, but once I bit through the shell, it exploded with thick, white cream that left me groaning for another. It was slimy, it was sweet, and it was everything I didn’t know I needed. By the end, I was sticky, satisfied, and just a little ashamed of how much I enjoyed myself. Dairy Queen doesn’t just serve dessert — they serve full-blown indulgence. If you’re craving something thick, white, slimy, creamy, and erected just right, this is the place to get wrecked.
  • DC
    Dawn Carver
    Aug 24, 2025
    4.0
    Drive up register wasn't working. They made us come in. I think the could have just rung register inside registar. Not convenient for us but I understand.
  • MM
    martin madrid
    Aug 16, 2025
    3.0
    Been here 2 times in last few months and both times they get my order wrong

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Yorkville, IL?

Dairy Queen Grill & Chill is open Monday through Saturday from 10:30 AM to 9:00 PM, and Sunday from 11:00 AM to 9:00 PM.

What type of food and treats does Dairy Queen Grill & Chill specialize in?

They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes from DQCakes.com.