Chipotle Mexican Grill

3.0
323 reviews
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Business Details

444 E Veterans Pkwy, Yorkville, IL
60560, United States
(331) 867-6048
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Yorkville IL is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
444 E Veterans Pkwy, Yorkville, IL
60560, United States

Hours

Reviews

3.0
323 reviews
5 stars
117
4 stars
33
3 stars
15
2 stars
33
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and negative attitudes from employees.

Food Consistency

There were numerous complaints about inconsistent portion sizes and food quality, with many customers receiving either skimpy portions or food that was not fresh.

Cleanliness

The restaurant was often described as dirty, with unclean tables and food preparation areas, leading to concerns about hygiene.

Management Issues

Several reviews pointed to poor management practices, including staff conflicts and lack of organization, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences, particularly praising specific staff members for their service and the quality of food on certain occasions.
  • PM
    peter munson
    Nov 13, 2025
    1.0
    The steak was horrible. Talk to your meat provider
  • MM
    Matt
    Nov 2, 2025
    1.0
    Food portions are wildly inconsistent and at least 1 item is incorrectly made or missing nearly every visit. Food safety has also been a problem at this location.
  • JR
    Jessika Rees
    Oct 23, 2025
    2.0
    Every time I’m in there they are rude and if I so for extra of something it doesn’t happen doesn’t matter it it’s ordered or done in it if I go in and take it to go
  • CS
    Charles Sage
    Oct 5, 2025
    2.0
    Inconsistent is the best word. Bowls are huge sometimes, skimpy others. Steer clear of the "fresh" chips they are anything but fresh. Maybe they were fresh when made the day before.
  • DH
    David Hicks
    Sep 23, 2025
    5.0
    Everything was fresh and tasted perfect! The chicken was flavorful and tender.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Yorkville IL offer?

Chipotle Mexican Grill in Yorkville IL offers fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Yorkville IL?

Chipotle Yorkville IL is open daily from 10:30 AM to 10:00 PM.