Dunkin'

3.4
508 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Worth, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6707 W 111th St, Worth, IL
60482, United States

Hours

Reviews

3.4
508 reviews
5 stars
233
4 stars
58
3 stars
36
2 stars
25
1 star
156

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unprofessional behavior from the manager, leading to a toxic environment for both customers and staff.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent food quality, causing frustration and dissatisfaction.

Staff Behavior

While some employees are noted as friendly and helpful, the overall experience is marred by the manager's negative attitude and the lack of proper training for staff.

Food Quality

Customers frequently complained about burnt or stale food items, as well as poorly made coffee, contributing to a negative dining experience.

Inconsistency

The quality of service and food varies greatly, with some customers having good experiences while others report significant issues.
  • RB
    Robert Brady
    Nov 4, 2025
    1.0
    Long wait times and low quantities of what you order.
  • JM
    J M
    Oct 19, 2025
    1.0
    I often stop at this place for a coffee, today 10/19/25 around 1:30 am the guy who was working there saw me come over and rudely said what do you want and continued to be rude.
  • EE
    Ethan Estrada
    Oct 15, 2025
    1.0
    Went into drive thru and tried getting an oatmilk iced coffee and when I tried to order it they said they couldn't so I switched to a brown sugar expresso and the owner tells me I can't switch because they already started the other drink. This is ridiculous this store ever since the Indian owner purchased it has had horrible service I also ordered a wake up wrap and when I got the window he insisted I did not order that and was on about how its not on the receipt when he missed a part of my order and now doesn't wanna give me that and wants to charge me for a drink I didn't order and it's not even modified like I asked. Never returning to this dunkin. THERES PLENTY OF DUNKIN DONUTS THIS IS NOT ONE YOU SHOULD SPEND YOUR MONEY AT.
  • SE
    selective eagle
    Oct 2, 2025
    5.0
    Hot coffee was fresh!😍
  • BA
    Belal Al
    Sep 16, 2025
    1.0
    Every time the regular employees take my order, things go fine. But the second the manager gets involved, everything goes downhill. This guy is rude, loud, and completely unprofessional. Today I ordered a coffee, a croissant, and a hash brown. Instead of just fixing my coffee, he came over and started yelling at me about sugar and cream, like it was my fault. He raised his voice, repeated himself over and over, and acted like I was the problem. When I called him out, he kept being disrespectful and treating me like garbage. This isn’t just about me either — I’ve seen him treat his own employees the same way. He talks down to them, yells at them, and creates a toxic environment for everyone. He doesn’t know how to handle customers, he doesn’t know how to handle staff, and honestly, he shouldn’t be in charge of anything. Worst manager I’ve ever dealt with. Misses orders, raises his voice, disrespects everyone around him. A total piece of work. If you care about decent service or respect, avoid this place when he’s around.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Worth, IL?

Dunkin' in Worth, IL is open daily from 12:00 AM to 11:59 PM, essentially open 24 hours.

Does this Dunkin' location offer delivery and curbside pickup options?

Yes, Dunkin' in Worth, IL provides both delivery and curbside pickup services for customer convenience.