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Dunkin' Zero
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Dunkin'

3.4
(514 reviews)
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Business Details

6707 W 111th St, Worth, IL
60482, United States
(708) 671-1870
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Worth, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6707 W 111th St, Worth, IL
60482, United States

Hours

Reviews

3.4
514 reviews
5 stars
235
4 stars
59
3 stars
36
2 stars
25
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from the manager, leading to a toxic environment for both customers and staff.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

Several reviews mentioned stale or burnt food items, suggesting inconsistency in food preparation and freshness.

Staff Friendliness

While some employees were praised for their friendliness, the overall experience was marred by negative interactions with management.

Inconsistency

Customers noted a lack of consistency in service and product quality, with experiences varying significantly from visit to visit.
  • MS
    Megan Staple
    Feb 25, 2026
    1.0
    rude staff, slow service. I used to wonder why it was so dead but now I know. Keep your hard-earned money. Dunkin should really do something about this franchisee.
  • MB
    Marc Baker
    Feb 22, 2026
    5.0
    Manny was working this evening. Friendly, fast & fantastic customer service! Great job Manny! If I was a secret shopper your review would have been the same.
  • PP
    Phil Philly
    Jan 21, 2026
    1.0
    Disgusting 🤢
  • TS
    Tadeusz Szuba
    Jan 6, 2026
    1.0
    Very disappointed. I stopped by for some donuts, but unfortunately, they were completely stale and rock hard. It felt like they had been sitting out for days. Definitely not fresh, and not worth the money.
  • AR
    Aileen Rincon
    Dec 1, 2025
    1.0
    Absolutely the worst experience. Please save your money & go elsewhere. The staff is RUDE. Manager very unprofessional. He refused to give me my second order of hash browns after I purchased TWO $6 breakfast meals. He said it wasn’t his problem!!! Bagel was as hard as a rock you could break all your teeth. If I could give it zero stars I would. I will never be coming here again.
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Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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