Wendy's

3.8
900 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1925 Boughton Road, Woodridge, IL
60517, United States

Hours

Reviews

3.8
900 reviews
5 stars
391
4 stars
214
3 stars
131
2 stars
45
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

There are frequent complaints about incorrect orders, missing items, and issues with drive-thru service.

Food Freshness

Many customers appreciate the freshness of the food, particularly the burgers and fries, though some report receiving cold or overcooked items.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some reviews highlighting clean facilities while others mention dirty tables and restrooms.

Drive-Thru Efficiency

The drive-thru service is often criticized for being slow and disorganized, leading to long wait times and incorrect orders.
  • TF
    Toby Flannery
    Oct 27, 2025
    4.0
    Drive-thru is AI now. Annoying...
  • JO
    jerry orozco
    Oct 3, 2025
    5.0
    You need to walk in for faster service.
  • PM
    Pat Maldonado
    Aug 28, 2025
    1.0
    I really hate it when I don't get everything on my order. I even had to ask for my Frosty but I hadn't realized my kids meal didn't get the juice box or sauce!
  • CH
    Chris Hagan
    Aug 24, 2025
    5.0
    I literally walked out of the Wendy’s on 75th st in Downers Grove. Horrible customer service there. And I don’t expect much from a Wendy’s. Short story I drove straight here and was treated wonderfully by the young woman who is the manager working nights.
  • MF
    Maria Ford
    Aug 24, 2025
    5.0
    I don't eat frozen beef patties so I only get burgers from places like Wendy's. This establishment is very clean and the counter person was very friendly. Even though I have a location closer to me, I will take the extra time to drive to this location.

Frequently Asked Questions About Wendy's

Is 1925 Boughton Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.