McDonald's

Reviews

• MH

  Mari Hall

  3 days ago
  1.0
  I ordered a quarter pounder and it was so dry . The fries were good.
• KS

  Kia smith

  3 days ago
  1.0
  This was one of the worst customer service experiences I’ve had at a McDonald’s. I waited over 15 minutes for a simple order, which is already unacceptable for fast food. When I asked for mayo a standard condiment they clearly carry I was told they didn’t have any. The response felt dishonest and dismissive. When I requested a refund due to the delay and poor service, the manager was rude, unprofessional, and showed no effort to resolve the situation. I left feeling disrespected and uncomfortable with how I was treated. This location seriously needs better management, accountability, and customer service training. I would not recommend this McDonald’s to anyone expecting basic courtesy or efficiency.
• JR

  Jonathan Rivera

  Jan 5, 2026
  5.0
  Very good experience the staff was friendly and super fast I went inside to use the restrooms very very clean I definitely would return
• DK

  Daniel Knuchel

  Jan 1, 2026
  3.0
  Food is same as All McDonald's. These guys are too fast as they made TWO mistakes on one order for a mere Two people. Overall, the place is clean. Just need to Slow down enough to be accurate
• BB

  brea blount

  Dec 14, 2025
  1.0
  Dasi the manager needs to go to customer service class at McDonald's University. I bought 2 hot chocolate and 1 coffee. All of it tasted like warm semi sweet water. No chocolate no coffee flavor. Called up to McDonald's as soon as I was off the eway from driving to church. Dasi says okay I will refund the drinks. Never says bring the cups back just says come after church. I come I bring 2 of the cups with me the one hot chocolate was for a child. Not only was I not told to bring back the the cups I did on my own. A child will not hold on to something nasty they throw it away and keep it move. Now I arrive at the location. A young lady walks up with an attitude we will call her the red haead meno of Dasi she has attitude because I called Dasi Staci because her English is not well as well all she kept repeating was with an i. She claims Dasi never said that I said go get Dasi oddly enough Dasi is standing there not speaking English but laughing speaking in Spanish with her red head meno. Then a familiar face walks by again my family and I visit McDonald's 4x-5x with in 7days for little things a drink, fries, whatever. So I tell her what happened she says I understand but they are the manager. I can't help you. Red head meno refused to give her name until I stated I'm going to corporate. I asked for the number she rolled her eyes and her head and said look it up on your own. You wonder why business is going down . This is the face of your company. People who don't speak English, who have not customer service and rude. Nasty nasty then to put insult on injury I called the other location of a McDonald's on Boughton Road just to see if they were owned by the same owner and they are I called and I asked for the regional manager or the corporate number and they gladly gave me the corporate number that's how dissatisfying and disgusting the manager ship and customer service is at the Woodridge location

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