Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,439 reviews
5 stars
516
4 stars
281
3 stars
226
2 stars
116
1 star
300
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, leading to dissatisfaction.
Food Quality
Numerous reviews mentioned issues with food quality, including cold, old, or improperly prepared items.
Management Issues
Several customers expressed concerns about the management, citing poor leadership and lack of effective customer service training.
Positive Experiences
Despite the negative feedback, some customers highlighted friendly staff and enjoyable experiences, particularly with specific employees.
Order Accuracy
A recurring theme was the frequent mistakes with orders, including missing items and incorrect food.
- JRJonathan RiveraJan 5, 20265.0Very good experience the staff was friendly and super fast I went inside to use the restrooms very very clean I definitely would return
- DKDaniel KnuchelJan 1, 20263.0Food is same as All McDonald's. These guys are too fast as they made TWO mistakes on one order for a mere Two people. Overall, the place is clean. Just need to Slow down enough to be accurate
- KLKin LauDec 27, 20255.0kids love the play place
- BBbrea blountDec 14, 20251.0Dasi the manager needs to go to customer service class at McDonald's University. I bought 2 hot chocolate and 1 coffee. All of it tasted like warm semi sweet water. No chocolate no coffee flavor. Called up to McDonald's as soon as I was off the eway from driving to church. Dasi says okay I will refund the drinks. Never says bring the cups back just says come after church. I come I bring 2 of the cups with me the one hot chocolate was for a child. Not only was I not told to bring back the the cups I did on my own. A child will not hold on to something nasty they throw it away and keep it move. Now I arrive at the location. A young lady walks up with an attitude we will call her the red haead meno of Dasi she has attitude because I called Dasi Staci because her English is not well as well all she kept repeating was with an i. She claims Dasi never said that I said go get Dasi oddly enough Dasi is standing there not speaking English but laughing speaking in Spanish with her red head meno. Then a familiar face walks by again my family and I visit McDonald's 4x-5x with in 7days for little things a drink, fries, whatever. So I tell her what happened she says I understand but they are the manager. I can't help you. Red head meno refused to give her name until I stated I'm going to corporate. I asked for the number she rolled her eyes and her head and said look it up on your own. You wonder why business is going down . This is the face of your company. People who don't speak English, who have not customer service and rude. Nasty nasty then to put insult on injury I called the other location of a McDonald's on Boughton Road just to see if they were owned by the same owner and they are I called and I asked for the regional manager or the corporate number and they gladly gave me the corporate number that's how dissatisfying and disgusting the manager ship and customer service is at the Woodridge location
- YPYasiel PuigNov 22, 20253.0Food will make you have to evacuate your bowels immediately after consumption.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Woodridge, IL?
McDonald's in Woodridge is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 4:30 AM to 11:00 PM, Saturday 24 hours, and Sunday from 4:30 AM to 11:00 PM.
When is the drive-thru at McDonald's Woodridge open?
The drive-thru is open Monday through Thursday from 4:30 AM to midnight, Friday from 4:30 AM to 4:00 AM Saturday, Saturday 24 hours, and Sunday from 4:00 AM to midnight.
What delivery services does this McDonald's location offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery in Woodridge online?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's Woodridge?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Woodridge have a drive-thru service?
Yes, this McDonald's location has a drive-thru service.
What promotions or rewards programs are available?
McDonald's offers the MyMcDonald’s Rewards program where you can earn points towards free food. More information is available on their website.
Which nearby gas stations can customers visit before or after McDonald's?
Nearby gas stations include Marathon and Citgo, which can be convenient for refueling before or after your meal at McDonald's.
Are there any nearby medical centers or clinics to McDonald's Woodridge?
Yes, nearby medical facilities include Edward-Elmhurst Walk-In Clinic, DaVita Woodridge Home Dialysis, Northwestern Medicine Primary Care Woodridge, and Woodgrove Medical Professional Center.
What other dining options are near McDonald’s Woodridge?
Nearby dining options include WoodRidge Caffe, Dante's Italian Ristorante, and The Ridge Bar & Grill, offering a variety of cuisines for before or after your McDonald's visit.