McDonald's

3.4
1433 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2310 W 75th St, Woodridge, IL
60517, United States

Hours

Reviews

3.4
1,433 reviews
5 stars
513
4 stars
281
3 stars
225
2 stars
116
1 star
298

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and poor management, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing disappointment in the overall quality.

Staff Friendliness

While some customers praised individual staff members for their friendliness and helpfulness, others noted rudeness and lack of professionalism from certain employees.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.

Management Issues

Numerous customers criticized the management for poor leadership, lack of organization, and inadequate customer service training.
  • YP
    Yasiel Puig
    2 days ago
    3.0
    Food will make you have to evacuate your bowels immediately after consumption.
  • AA
    APANDAH
    Nov 16, 2025
    2.0
    The service sucks, they are all terrible workers.
  • TM
    Tanmay Mishra
    Nov 14, 2025
    1.0
    Why are the people at this location so spectacularly incompetent? They’d set a record with that.
  • AA
    Ashleyy
    Nov 11, 2025
    1.0
    Constantly messing up here. I’ve had a time when I was ignored for so long inside that I left without items I had paid for already (ordered for pickup) without even eye contact from the staff. I am currently fighting to get a refund on a delivery order. I ordered 2 breakfast meals and I got a delivery of hash browns and half filled cokes with no straws. I would not have accepted it if I knew that much of the order was missing. So then it’s 30 mins on the phone with customer support. No offer to deliver the correct order and I am being fought on a full refund. I think anyone would be crazy to pay $24 for 2 cokes with no straws and hash browns. Be wary.
  • LR
    Laura Ruments
    Oct 12, 2025
    1.0
    I was there a few days ago. First time I had a bad meal there. Fries were cold and hard. My quarter pounder with cheese was cold. The bun was cold and hard. The chocolate shake had a chemical taste to it. The staff is sweet but unfortunately they really shouldn't be making food. Worst experience ever. I didn't want to go back. I just went to another place to get food. I was highly disappointed.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Woodridge, IL?

McDonald's in Woodridge is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 4:30 AM to 11:00 PM, Saturday 24 hours, and Sunday from 4:30 AM to 11:00 PM.

When is the drive-thru at McDonald's Woodridge open?

The drive-thru is open Monday through Thursday from 4:30 AM to midnight, Friday from 4:30 AM to 4:00 AM Saturday, Saturday 24 hours, and Sunday from 4:00 AM to midnight.