Brand Certified
McDonald's
3.4(1122 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2401 63rd St, Woodridge, IL
60517, United States
Certified by McDonald's • Mar 01, 2026
(630) 241-3562
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,122 reviews
5 stars
392
4 stars
206
3 stars
190
2 stars
72
1 star
262
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are frequent reports of rude and unprofessional staff, particularly during night shifts, leading to a negative customer experience.
Order Accuracy
Many customers have experienced issues with incorrect orders, missing items, and poor handling of mobile orders.
Employee Recognition
Kenneth is consistently praised for his exceptional customer service, while other employees receive criticism for their attitudes.
Cleanliness and Atmosphere
The restaurant is noted for being clean and well-maintained, but some customers report a noisy environment.
Food Quality
Food quality is inconsistent, with complaints about cold items and poorly prepared meals.
- OMoctavio mejiaFeb 25, 20261.0Pésima atención por parte de la manager del local. Trata mal a los empleados y también a los clientes. Incluso personas de delivery. Esto fue a las 1:30 a.m el 25/02/2026
- JLjosh lechowskiFeb 20, 20265.0Across every single fast food chain I’ve been to in America and across the globe, never have I met such a consistently pleasant worker than Kenneth. He is always in a good mood and is always looking after his customers. He goes above and beyond. Best Mcdonalds I’ve ever been to.
- BBBrittneyFeb 15, 20261.0Absolutely rude. Went to the drive through just to get told to hold on then argued for “holding up the line”. Absolutely waste of space. Explains the 3.4 stars
- LGLasonya GrahamJan 28, 20265.0Love the new place. Chicken is ok when cooked through.
- KSKamile SmithJan 3, 20261.0The customer service representative working the Friday night shift — an older female employee — refused to provide her name and was not wearing a name badge. Her behavior was unprofessional, discourteous, arrogant and not in line with McDonald’s customer service standards. This interaction negatively impacted our experience and reflects poorly on the restaurant. I understand from other customer feedback that similar concerns have been raised before. I would recommend additional training or coaching to ensure consistent, respectful service for all customers.
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location in Woodridge, IL?
This McDonald's in Woodridge, IL, is open daily from 5:00 AM to 11:00 PM.
Is the drive-thru service available 24/7 at this McDonald's?
Yes, the drive-thru at this location is open 24 hours every day.
Can I order delivery from this McDonald's location at any time?
Yes, delivery is available 24/7 at this McDonald's in Woodridge, IL.
What delivery services does this McDonald's offer?
This McDonald's provides delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this McDonald's.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, it offers WiFi, mobile ordering, mobile offers, drive-thru, gift cards, and McDelivery services.
Where is this McDonald's located?
It's located at 2401 63rd St, Woodridge, IL 60517, USA.
Are there any nearby automotive repair shops close to this McDonald's?
Yes, nearby automotive repair shops include My Tech Auto, Emms Auto Repair & Lube, Maass Automotive & Lube, and Oil Experts. You can conveniently get your car serviced before or after grabbing a meal here.
What medical or health services are located near this McDonald's?
Nearby health services include AMITA Health Medical Group Weight Loss Solutions, AMITA Health Medical Group Pain Management, AMITA Health Physical Therapy, and several doctors such as Charles Friedl DO and David H. Park MD. You might visit these facilities before or after dining here.
Are there any other restaurants or food options near this McDonald's?
Yes, Steven's Family Restaurant is nearby, providing additional dining choices in the area for customers visiting McDonald's.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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