Dunkin'

3.6
305 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Woodridge, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1920 87th St, Woodridge, IL
60517, United States

Hours

Reviews

3.6
305 reviews
5 stars
141
4 stars
49
3 stars
30
2 stars
15
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, leading to frustration and dissatisfaction.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, causing disappointment among customers.

Speed of Service

Customers frequently mentioned long wait times, particularly in the drive-thru, which negatively impacted their experience.

Product Quality

Several reviews noted that food items, especially donuts and drinks, were stale or poorly prepared, affecting overall satisfaction.

Staff Friendliness

Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness.
  • AT
    Andy Torres
    Dec 30, 2025
    4.0
    Went to driv in to pick up my order I made online I did not receive my hash browns tried calling them over and over phone just kept saying they can't come to the phone. No message was able to be left.
  • JK
    Joseph Kizior
    Nov 26, 2025
    5.0
    Got a coffee to go but ended up sitting with my wife for a bit before dropping her off for work. We just had a Dunkin midnight small hot coffee with some milk and sweetener, nothing special. But the staff was friendly and the drink order came out quick. Thank you.
  • NY
    Nikki Young
    Oct 26, 2025
    1.0
    The hot chocolate here is so watered down. It has zero taste. I’m so tired of paying $5 for hot water. It’s been like this for years, and only at this location. Beyond frustrating.
  • SH
    Shirley Hill
    Sep 5, 2025
    2.0
    I went DD 9/4/25 about 215 and got a glaze donut when I got 1to work ready for my coffee & donut the donut looked like a plan donut no glaze at all was on it as if it was sitting out in sun called the store no manager til next day no manager again thats crazy i won't buy anything else there trust me. Sorry DD
  • DS
    Danielle Sr.
    Aug 23, 2025
    4.0
    My only vice is I wished they’d had tissue in the restroom. I did enjoy the pumpkin coffee though.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Woodridge, IL?

Dunkin' in Woodridge, IL is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.