Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
542 reviews
5 stars
222
4 stars
119
3 stars
87
2 stars
32
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative experiences.
Food Quality
Many customers reported receiving cold, old, or incorrect food orders, with some noting that the food was not fresh.
Operational Issues
Frequent complaints about the dining area being closed, long wait times, and inconsistent service during shift changes.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
Staffing Problems
Customers expressed frustration over being short-staffed, leading to poor service and long wait times.
- VCVictor CentenoNov 11, 20251.0Horrible service. I could hear the laughter of the employees inside because I asked why was the dining room NOT open to the public. The hours are clear to open at 9 in the door. They laughed it off at 9:55am today Veterans’ Day 2025. Feeling scammed by this Location. I will never come here again.
- KSkaitlyn sprongNov 10, 20251.0I was really disappointed with my experience at this restaurant. The food was poor and completely unimpressive — it lacked flavor and the ketchup tasted like it had been sitting out too long and expired. For the prices they charge, I expected much better quality. On top of that, the atmosphere was dirty and uninviting. Bathrooms were dirty and looked disgusting. It’s clear that cleanliness and customer satisfaction aren’t priorities here. I definitely wouldn’t recommend this place to anyone looking for a good meal.
- FMFritz MarshallOct 13, 20251.0Dining area was closed and locked. It's been that way for weeks. Drive thru only. They need new managers
- JFJerrid FoilesSep 26, 20251.0The MANAGER was rude to me. Never coming back.
- MGMay Ray scrubbie galzAug 9, 20251.0Theywoulnt take money so we left from Lichfield, so then we went to Wood River, and they, we're not open which aggravates us? We had to go to the window instead of being in. I'm not sure what is going on. They should've been opened by now, but they did have good food. I got A chicken bacon croissant, and it actually had Maple on it most of the ones that we go to don't have no Maple on it. It's irritating. I'm getting tired of Wendy's. They're never open. That's actually against the ball because they are supposed to have a bathroom for the public.
Frequently Asked Questions About Wendy's
Is Wood River Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Wood River, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Wood River, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (618) 258-0813.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Wood River Wendy’s serve breakfast?
Yes, this Wendy’s location in Wood River, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Wood River, IL?
The drive-thru at Wendy's in Wood River, IL is open every day from 9:00 AM to midnight.
Is the Wendy's in Wood River, IL currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does Wendy's in Wood River, IL offer breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Wood River, IL?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I find Wendy's menu pricing for the Wood River location?
Menu prices can be found by selecting the Wood River location on order.wendys.com or the mobile app.
Does Wendy's in Wood River offer delivery and takeout services?
Yes, Wendy's Wood River offers both delivery, where available, and takeout services.
How can I contact Wendy's Wood River for questions or feedback?
You can contact Wendy's Wood River directly at (618) 258-0813 or through the Wendy's Customer Care team online or via phone at 888-624-8140.
Which nearby places can I visit before or after dining at Wendy's in Wood River, IL?
Nearby places to visit include Liberty Tax Service, Hibbett Sports for sporting goods, and Fire-N-Smoke Wood Fired Kitchen and Frozen Custard for additional dining options.
Are there other dining options near Wendy's at 1845 Vaughn Dr in Wood River?
Yes, nearby dining options include KFC for chicken, Los Tres Amigos for Tex-Mex cuisine, and Michoacan Mexican Restaurant.
Can I easily find telecommunication and mobile phone stores near Wendy's Wood River location?
Yes, there are multiple AT&T stores and Cricket Wireless Authorized Retailer nearby for mobile phone needs.