Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and unprofessional behavior.
Food Quality
There were numerous complaints about food being cold, stale, or not prepared fresh, alongside some positive remarks about hot and fresh meals.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the dining area and restrooms, which detracted from the overall experience.
Operational Issues
Frequent mentions of the dining area being closed, long wait times, and problems with payment methods were noted, indicating operational inefficiencies.
SL
Steven Lowe
Jan 4, 2026
3.0
My burgers where medium to medium rare
MM
Meg
Dec 4, 2025
5.0
Wendy’s is the absolute best .I placed an order on DoorDash .Wendy’s accidentally forgot to put the tenders that my grandmother and I ordered in there .My grandma called Wendy’s and not only did they own up to not putting them in there ,they fixed the issue and sent us a few extra strips and fries .I applaud and appreciate Wendy’s for doing this for us .Thank you so much for helping us when DoorDash didn’t do anything
BD
Barb d
Nov 22, 2025
5.0
the lady manager is fantastic.helpful.kind.great service.hot food.delicious
VC
Victor Centeno
Nov 11, 2025
1.0
Horrible service. I could hear the laughter of the employees inside because I asked why was the dining room NOT open to the public. The hours are clear to open at 9 in the door. They laughed it off at 9:55am today Veterans’ Day 2025. Feeling scammed by this Location. I will never come here again.
KS
kaitlyn sprong
Nov 10, 2025
1.0
I was really disappointed with my experience at this restaurant. The food was poor and completely unimpressive — it lacked flavor and the ketchup tasted like it had been sitting out too long and expired. For the prices they charge, I expected much better quality. On top of that, the atmosphere was dirty and uninviting. Bathrooms were dirty and looked disgusting. It’s clear that cleanliness and customer satisfaction aren’t priorities here. I definitely wouldn’t recommend this place to anyone looking for a good meal.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Wood River, IL?
The drive-thru at Wendy's in Wood River, IL is open every day from 9:00 AM to midnight.
Is the Wendy's in Wood River, IL currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does Wendy's in Wood River, IL offer breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Wood River, IL?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I find Wendy's menu pricing for the Wood River location?
Menu prices can be found by selecting the Wood River location on order.wendys.com or the mobile app.
Does Wendy's in Wood River offer delivery and takeout services?
Yes, Wendy's Wood River offers both delivery, where available, and takeout services.
How can I contact Wendy's Wood River for questions or feedback?
You can contact Wendy's Wood River directly at (618) 258-0813 or through the Wendy's Customer Care team online or via phone at 888-624-8140.
Which nearby places can I visit before or after dining at Wendy's in Wood River, IL?
Nearby places to visit include Liberty Tax Service, Hibbett Sports for sporting goods, and Fire-N-Smoke Wood Fired Kitchen and Frozen Custard for additional dining options.
Are there other dining options near Wendy's at 1845 Vaughn Dr in Wood River?
Yes, nearby dining options include KFC for chicken, Los Tres Amigos for Tex-Mex cuisine, and Michoacan Mexican Restaurant.
Can I easily find telecommunication and mobile phone stores near Wendy's Wood River location?
Yes, there are multiple AT&T stores and Cricket Wireless Authorized Retailer nearby for mobile phone needs.