Jimmy John's

3.5
184 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1203 E Edwardsville Rd, Wood River, IL
62095, United States

Hours

Reviews

3.5
184 reviews
5 stars
77
4 stars
36
3 stars
16
2 stars
12
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers praised the food, many noted issues with incorrect ingredients, soggy bread, and overall declining quality.

Pricing Concerns

Several reviews mentioned that the prices are high relative to the quality and quantity of food received.

Cleanliness and Hygiene

There were complaints about unsanitary practices among staff, including cross-contamination and lack of proper handwashing.

Mixed Experiences

Some customers had positive experiences with quick service and friendly staff, but these were overshadowed by numerous negative reviews.
  • TP
    Tommy P
    Jan 4, 2026
    1.0
    seriously? you’re really gonna fill up the cups with that much ice all the way to the very top that’s just absolutely ridiculous. should be fined.
  • JC
    Jocelyn Chavours
    Dec 28, 2025
    1.0
    I quit going here, used go here often the cussing, loud music and constantly messing up our orders was a lot but seeing the staff eating from the table our food came off is over the top, im fed up. They don't even wash their hands when coming out of the bathroom grose!! What ac shame
  • BW
    Benjamin Whitlock
    Dec 2, 2025
    1.0
    Ordered a chicken bacon ranch no chicken called up there lady said she remembers making my sandwich and that she put chicken on it, i told her im not looking for free food i just wanted what i ordered she proceeded to tell me the chicken is on there, look went thru 9:04pm got home 9:57pm, yall closed at 10pm. I come there alot, and just saying im a lier and that it's on there, keep your sandwich credit i wont be back rude people don't deserve good business.
  • JJ
    Jeanie
    Aug 3, 2024
    1.0
    I was charged 2.50 for a cup of water. Same price as a soda. I would have gladly paid .50 or so for the cup. The employee should have told me there was a charge