Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
1288 E Edwardsville Rd, Wood River, IL
62095-2502, United States
Reviews
4.0
627 reviews
5 stars
312
4 stars
159
3 stars
61
2 stars
34
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing components.
Food Quality
While some customers enjoyed the food, there were numerous complaints about inconsistent quality, including melted ice cream and poorly prepared meals.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty dining areas and bathrooms.
- HHHolly Cross (HollyWould)2 days ago1.0Horrible. Ordered 2 - 4 piece chicken strip boxes. The chicken was undercooked, the gravy was the consistency of water and didn't taste like gravy, the bread was stale and had started to mold. The only thing right was the drink..... Barely. Wood River location was not a good place.
- ADATG DukeNov 12, 20251.0Went at 9:28pm, two cars in front of me get their orders in. It hits 9:30 and they tell me they are closed… what kind of service is that?
- AFAnother FellowOct 10, 20251.0This guy refuses to add operating hours to the Google profile.
- JMJosie McDowellAug 31, 20251.0Cant ever get a simple order right. None of the workers know how to make a decent cheeseburger or meal in general and Its ran by 16 year olds who are rude and entitled.
- JJJessicaAug 23, 20255.0Clean inside very courteous workers very reasonableWorkers
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and good for kids?
Yes, Dairy Queen Grill & Chill is family-friendly and welcomes children, making it a great place for families.
Does Dairy Queen Grill & Chill offer free WiFi?
Yes, free WiFi is available for customers at Dairy Queen Grill & Chill.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can place orders online through their website or via the Dairy Queen mobile app, which also offers exclusive deals and rewards.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 1288 E Edwardsville Rd, Wood River, IL 62095-2502, USA.
What are the operating hours or is Dairy Queen Grill & Chill currently open?
Dairy Queen Grill & Chill is currently open; for specific hours, you may visit their website or contact them directly.
What nearby places can I visit when I come to Dairy Queen Grill & Chill?
Nearby places include Pizza Hut for more dining options, US Bank and U.S. Bank ATMs for banking services, and Walgreens for pharmacy and convenience needs.
How can the nearby US Bank and U.S. Bank ATMs be useful when visiting Dairy Queen Grill & Chill?
The nearby US Bank and U.S. Bank ATMs provide convenient access to cash if needed when you visit Dairy Queen Grill & Chill, making it easier to pay or manage your finances during your outing.
Are there other dining options near Dairy Queen Grill & Chill if I want to explore different cuisines?
Yes, there are various nearby restaurants including Venecia's Pizza, Jimmy John’s sandwich shop, Long John Silver’s seafood, IHOP for breakfast and brunch, Kasabi Hibachi and Sushi Express for Japanese cuisine, and House of China for Chinese food.