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Wendy's

3.6
(501 reviews)

Business Details

(630) 238-7984

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
467 Georgetown Square, Wood Dale, IL
60191, United States

Hours

Reviews

3.6
501 reviews
5 stars
203
4 stars
105
3 stars
57
2 stars
37
1 star
99

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and failure to follow specific instructions.

Customer Service

Service quality varied significantly, with some reviews praising friendly staff while others highlighted rudeness and inefficiency.

Food Quality

Food quality was inconsistent, with complaints about cold or poorly prepared items, but some customers enjoyed their meals.

Cleanliness

The restaurant was noted for being clean and well-maintained, although some reviews mentioned issues with restroom cleanliness.

Operational Issues

Customers expressed frustration with long wait times, locked doors during operating hours, and poor communication from staff.
  • AA
    Arely
    6 days ago
    5.0
    Amazing food the chicken nuggets are juicy and crispy
  • SB
    Sean B
    Feb 15, 2026
    5.0
    Yellow Wendy's was better. 5 stars for the nostalgia.
  • LS
    Lou Spina
    Jan 29, 2026
    1.0
    So bummed out that they changed their hours and only opens at 10am now. Now I cant get breakfast there anymore.....
  • RH
    Randy H.
    Jan 21, 2026
    5.0
    I want to take a moment to give credit where it’s due, because this Wendy’s on Irving Park Road in Wood Dale consistently delivers a solid, reliable experience, which is something that’s surprisingly rare in fast food these days. From the moment you pull into the drive-thru or walk inside, the staff generally does a great job keeping things moving. Even during busier times, the line progresses steadily, and orders are taken efficiently. What really stands out is the effort the employees put into keeping things organized and communicating clearly, especially when the restaurant is clearly handling a high volume of customers. Order accuracy has been excellent in my experience. The food is consistently prepared correctly, items are rarely missing, and everything is packaged neatly. That alone goes a long way, because nothing is more frustrating than getting home and realizing something was forgotten. Here, it’s clear the staff takes an extra moment to make sure orders are right before handing them off. Food quality has also been very consistent. Burgers are fresh and well assembled, fries are hot and crispy, and nuggets are exactly what you expect from Wendy’s. The food doesn’t feel rushed or sloppy, and presentation is noticeably better than at many other fast-food locations. You can tell there’s attention to detail, even during peak hours. Cleanliness is another strong point. The dining area is generally well maintained, tables are kept clean, and trash is handled regularly. The restrooms and common areas don’t feel neglected, which makes a big difference when deciding whether to eat inside or take food to go. Customer service is where this location really shines. Employees are polite, professional, and respectful, even when things get busy. There’s a noticeable effort to treat customers well rather than rush them through. Interactions feel efficient but still friendly, which reflects positively on both the staff and management. What I appreciate most is consistency. This location doesn’t rely on “good days” to deliver a good experience. Visit after visit, it meets expectations and often exceeds them. That kind of reliability is exactly what keeps customers coming back. Overall, this Wendy’s is a great example of how fast food should be run. Good food, accurate orders, clean facilities, and a team that clearly works hard to keep everything running smoothly. If you’re in the Wood Dale area and want a dependable, well-managed Wendy’s, this location deserves the five stars.
  • UK
    Uruay K
    Dec 23, 2025
    5.0
    I love this place

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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