Wendy's

3.6
494 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
467 Georgetown Square, Wood Dale, IL
60191, United States

Hours

Reviews

3.6
494 reviews
5 stars
199
4 stars
105
3 stars
57
2 stars
36
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional service, with many experiencing long wait times and incorrect orders.

Food Quality

Many reviews indicated that food was often cold, incorrectly prepared, or missing items, leading to dissatisfaction.

Staff Competence

Several customers noted issues with staff understanding orders, language barriers, and overall lack of training.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions and poorly maintained facilities.

Customer Experience

Overall, the dining experience was inconsistent, with some positive interactions overshadowed by frequent complaints about service and order accuracy.
  • UK
    Uruay K
    Dec 23, 2025
    5.0
    I love this place
  • JP
    Johnikutty Philipose
    Nov 28, 2025
    3.0
    The cashier drop the phone 3 times With out giving answer, rude behavior
  • RR
    Rosa Rodriguez
    Nov 28, 2025
    3.0
    My order was not right at the drive-through
  • AB
    Angelica Bernaschina
    Nov 25, 2025
    1.0
    Nothing worse than asking for your burger a specific way (no ketchup) & the people at this place can’t follow simple instructions. Usually check my food but forgot this time. SOOO frustrating! Do better please
  • MW
    Mike Wiley
    Nov 18, 2025
    5.0
    Excellent Wendy’s, very modern with good parking. The drive thru was very efficient and accurate. Can’t beat their $5 biggie bag deals for a budget lunch.

Frequently Asked Questions About Wendy's

Is Wood Dale, Il, 5 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's in Wood Dale, IL?

The drive-through is open daily from 7:00 AM to 3:00 AM.