Wendy's

3.6
488 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
467 Georgetown Square, Wood Dale, IL
60191, United States

Hours

Reviews

3.6
488 reviews
5 stars
197
4 stars
105
3 stars
54
2 stars
36
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Temperature

Many reviews mentioned that food was often served cold or not fresh, leading to dissatisfaction.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and modifications not being followed.

Cleanliness

Some customers noted that the restaurant was clean, while others pointed out hygiene issues, particularly in the bathrooms.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others criticized overall staff behavior.
  • RR
    Ryan
    Nov 11, 2025
    1.0
    Food was so nasty it tasted disgusting like it was in a microwave and it was ice cold I couldn’t even eat it
  • RK
    roman koval
    Nov 8, 2025
    5.0
    Great service in this location.
  • AT
    Andrew Tinnes
    Aug 23, 2025
    1.0
    Found out that wendy stopped carrying on unsweetened iced tea so now the only unsweet beverage is water, ridiculous. One of the only reasons I went to Wendy's.
  • AA
    Austin Adkins
    Jul 12, 2025
    1.0
    I've given this place a multitude of chances, ordered a couple sandwiches and 3 drinks. The lady taking my order cut me off after every word. More annoying than the younger staff that normally seem high. Asked to pull to the door and sat for 25 minutes before going in and throwing a fit that it's taken almost a half hour for 2 sandwiches only to be given cold food. They refused to give me a receipt for my order on top of it.
  • SV
    Sam Varela
    Jul 11, 2025
    5.0
    Good

Frequently Asked Questions About Wendy's

Is Wood Dale, Il, 5 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.