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Dunkin' Zero
Brand Certified

Dunkin'

3.3
(396 reviews)

Business Details

(630) 521-1122
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wood Dale, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
516 W. Irving Park Rd, Wood Dale, IL
60191, United States

Hours

Reviews

3.3
396 reviews
5 stars
152
4 stars
67
3 stars
38
2 stars
22
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor handling of orders.

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong drinks, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and improper food handling.

Product Quality

Customers expressed disappointment with the quality of food and drinks, citing stale items and poorly made beverages.

Speed of Service

Many reviews noted long wait times and slow service, particularly in the drive-thru.
  • BL
    Briza Lopez
    Feb 3, 2026
    5.0
    OH MY GOSH! best place ever. one lady, KINDEST WOMEN EVER. honest to god, she deserves the world. definitely come here if you want a good drink made!!
  • NM
    N1 Motors
    Jan 13, 2026
    5.0
    I had a great experience at Dunkin’ Donuts! The staff fahaa was friendly, fast, and welcoming, and my order was prepared exactly the way I wanted. The coffee was fresh and delicious, It’s always a reliable spot for a quick and enjoyable stop.
  • FF
    Felix
    Jan 2, 2026
    5.0
    Good place and they gave me free donuts
  • JB
    Joseph Barker
    Dec 24, 2025
    1.0
    Everytime i come here they get my order wrong even after making me repeat it 3 times.
  • KA
    Kathy Arcos
    Dec 11, 2025
    1.0
    Terrible customer service at NIGHT so rude and dirty, using their phones while preparing food for customers they don't greet you, they don't say thank you. Second time here, the same bad attitude. When I ask her name she literally scream at me Florajaaaaaa. The waiting time it’s ridiculous . She doesn’t changed the gloves to prepare the food , touch the money her phone and the customers food with the same gloves 🤮

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Wood Dale, IL?

Dunkin' in Wood Dale, IL is open daily from 4:00 AM to 10:00 PM.

Can I order Dunkin' products ahead of time?

Yes, you can order ahead using the Dunkin' mobile app or online for a fast grab and go experience.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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