Business Details
About
Ice Cream ShopCoffee ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.5
247 reviews
5 stars
191
4 stars
25
3 stars
5
2 stars
10
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are numerous reports of rude and unprofessional behavior from management and staff, leading to a negative customer experience.
Ice Cream Quality
The ice cream is frequently praised for its rich flavors and quality, with many customers considering it among the best they have ever had.
Pricing Concerns
Several customers feel that the ice cream is overpriced, especially given the portion sizes and inconsistent service.
Cleanliness and Environment
The shop is generally noted for being clean and well-maintained, contributing positively to the overall experience.
Variety of Flavors
Customers appreciate the wide range of unique and seasonal flavors available, enhancing their overall enjoyment.
- AOAl OkinawaDec 26, 20255.0Home alone pharmacy
- GSGregg StevensDec 19, 20251.0Disrespectful worker. Matthew is incredibly rude!
- CSCarla StevensDec 19, 20251.0don’t come here! we came from out of town and the customer service was incredibly rude specifically the man named matthew. he swore in front of the children after getting unnecessarily frustrated after we offered to pay more for a sprinkled cone. don’t bring your children here
- ARAndy RNov 18, 20255.0I hope this ice cream parlor is better than the pharmacy that used to be at this location. I recall the pharmacy had a pretty inept stock boy named Jimmy who refused to personally pursue even the youngest of shoplifters. Also, how is it that not a single worker knew if their toothbrushes are, or aren't, approved by the American Dental Association?! I hope the ice cream is good, though.
- IVIsidro ViverosOct 8, 20252.0I remember this place was a very pleasant place to visit, 2 years ago. The staff were really nice and clean but I came in today thinking I was going to have the same experience, but no. I was charged my ice cream before I even got to choose it and the 2 guys working felt like they were looking down on me for being brown. I noticed that other people were choosing there ice creams and then paying, but for me it was the opposite.
Frequently Asked Questions About Graeter's Ice Cream
Where is Graeter's Ice Cream located?
Graeter's Ice Cream is located at 940 Green Bay Road, Winnetka, IL 60093, USA.
What are the opening hours of Graeter's Ice Cream?
Graeter's Ice Cream is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to 11:00 PM.
Does Graeter's Ice Cream offer pickup and delivery services?
Yes, Graeter's Ice Cream offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at Graeter's Ice Cream?
Graeter's Ice Cream accepts cash, Discover, Mastercard, and Visa.
What specialties does Graeter's Ice Cream have?
Graeter's Ice Cream specializes in Black Raspberry Chocolate Chip ice cream.
Can customers order Graeter's Ice Cream online?
Yes, customers can order online through Graeter's website or the order platform at https://graeters.olo.com/.
What social media channels does Graeter's Ice Cream use?
You can follow Graeter's Ice Cream on Instagram (@graeters), Twitter (@graeters), and Facebook (graeterswinnetka).
Is Graeter's Ice Cream wheelchair accessible?
Yes, Graeter's Ice Cream has a wheelchair accessible entrance.
What nearby coffee shops can I visit before or after enjoying ice cream at Graeter's?
Nearby coffee shops like Panera Bread, Momsy's Cafe, and Reprise Coffee Roasters are great options for a coffee break before or after visiting Graeter's Ice Cream.
Are there any nearby retail stores for fashion and accessories near Graeter's Ice Cream?
Yes, nearby fashion and accessory stores include Styles & Smiles, Le Chic Boutique, and Willow Boutique, perfect for shopping before or after your visit.
What family-friendly places are near Graeter's Ice Cream for a full day outing?
For a family day, you can visit the Stuart Brent Children's Book Club nearby for books and comics, then enjoy delicious ice cream at Graeter's.