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Graeter's Ice Cream

4.5
(248 reviews)

Business Details

940 Green Bay Road, Winnetka, IL
60093, United States
(847) 441-1725
https://www.graeters.com/

About

Ice Cream ShopCoffee ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires appointmentNot available

Location

Graeter's Ice Cream
940 Green Bay Road, Winnetka, IL
60093, United States

Hours

Reviews

4.5
248 reviews
5 stars
192
4 stars
25
3 stars
5
2 stars
10
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted issues with rude or unprofessional staff, particularly mentioning a manager named Matthew who was described as disrespectful.

Ice Cream Quality

Many customers praised the ice cream for its rich flavors and quality, with specific mentions of unique seasonal flavors and high-quality ingredients.

Cleanliness and Atmosphere

The shop was generally noted for being clean and well-maintained, contributing to a pleasant environment for customers.

Pricing Concerns

Some customers felt that the ice cream was overpriced, especially in relation to portion sizes.
  • CF
    Carlos Flores
    Feb 2, 2026
    5.0
    Aquí se filmó unas de las escena de la película de Home Alone en 1990. Increible!!
  • AO
    Al Okinawa
    Dec 26, 2025
    5.0
    Home alone pharmacy
  • GS
    Gregg Stevens
    Dec 19, 2025
    1.0
    Disrespectful worker. Matthew is incredibly rude!
  • CS
    Carla Stevens
    Dec 19, 2025
    1.0
    don’t come here! we came from out of town and the customer service was incredibly rude specifically the man named matthew. he swore in front of the children after getting unnecessarily frustrated after we offered to pay more for a sprinkled cone. don’t bring your children here
  • AR
    Andy R
    Nov 18, 2025
    5.0
    I hope this ice cream parlor is better than the pharmacy that used to be at this location. I recall the pharmacy had a pretty inept stock boy named Jimmy who refused to personally pursue even the youngest of shoplifters. Also, how is it that not a single worker knew if their toothbrushes are, or aren't, approved by the American Dental Association?! I hope the ice cream is good, though.

Brand Certified Facts from Graeter's Ice Cream

This information is certified by Graeter's Ice Cream and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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