Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Staff Attitude
Several customers noted poor customer service and unhelpful staff, with some experiences involving rudeness from management.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or incorrect orders, as well as items being out of stock.
BW
Brooke Warnock
Dec 21, 2025
1.0
Be prepared to wait 15+ mins to order with a person. The cosmo drinks are all out of stock. Not worth it. Service is nonexistent.
BF
Bryan Finifrock
Dec 14, 2025
1.0
Why is it so hard to add some customer service to your laziness while working here? When customers ask what numbers you have for the collectable toys in the Happy Meals, quit telling them they don't have numbers on them and they're just random. We know they are numbered so stop arguing with us longer than it would take to just look at what number toys you have. McDonald's has 35 different ones in Disney's 70th Anniversary toys. Management should know this and write down daily what toys that are available when such promotions are going on. I know taking 30 seconds to quickly look when a customer asks seems like a huge task for you but it really isn't.
JA
Josh Adams
Dec 14, 2025
1.0
Do not order using their online app. You will not get your food. I've used the app several times and I'm lucky to get my food each time if I even get it at all. Last time I used it I didn't even get my food I had to call and cancel my order as I drove away. I see plenty of other cars go right through the drive-thru with no problem and get their food. But not the online orders. Go through the drive-thru do yourself a favor if you really want to poison yourself with this crap.
AS
Andrew Sass
Dec 5, 2025
1.0
Locked an entire college team out simply to avoid dealing with 20+ orders. Nuff said.
SJ
Shane Jordan
Dec 5, 2025
1.0
Imagine refusing to serve people because you don’t wanna work. Be for real bro.
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