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McDonald's

3.7
(663 reviews)

Business Details

1055 S Water Street, Wilmington, IL
60481, United States
(815) 476-5272
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1055 S Water Street, Wilmington, IL
60481, United States

Hours

Reviews

3.7
663 reviews
5 stars
273
4 stars
143
3 stars
108
2 stars
49
1 star
90

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Feedback on staff behavior was mixed, with some praising friendly service while others noted rudeness and lack of attention.

Food Quality

Customers experienced inconsistencies in food freshness and preparation, with some receiving cold or poorly made items.

Cleanliness

Some reviews highlighted the cleanliness of the location, while others reported unsanitary conditions.

Wait Times

Several customers mentioned long wait times in the drive-thru and for food preparation.
  • DK
    David Knight
    2 days ago
    1.0
    I have refrained from leaving a review for this place and I dont know why. Many times when they were supposed to be open 24 hours. They wouldn't be. They'd just close. If they were open you were going to wait quite some time. This time in particular I received a doordash order. Drove the 12 minutes to get here, waited for 10 minutes and was asked to pull up and they'd give me the food out the other windows. That was 15 minutes ago. I have seen half a dozen people come thru the drive thru and get their food. Which is actually quite fast for them but I am still sitting here. Wrote this whole review after getting irritated. This chrap costs me money. Having to spend 45 minutes on one order is ridiculous.
  • JB
    Jessica Boshears
    Feb 10, 2026
    4.0
    Gave 4 stars bc yall gave me 3 sauces for a 20 pc But my fries are fresh 💪🏻 And the milkshake machine was done. Bummer. 😩 Oh and only one pie left so had to get one. 👎🏻 But the fries gave yall cool points so 🤷🏼‍♀️
  • AM
    Abes Mcgee
    Jan 22, 2026
    1.0
    forgot my nuggets in a meal.
  • KK
    Katz
    Jan 4, 2026
    1.0
    Husband gets home to surprise me with breakfast, and SURPRISE!! There's NO egg on my sausage EGG and cheese mcgriddle! ☺️ They ALWAYS mess something up every single time I come here, I wish you guys weren't the closest one. Staff has gotten a little nicer tho at least. Maybe I'll drive to Channahon from now on.
  • AP
    All County Painting
    Jan 3, 2026
    1.0
    If you order from a person and don't use the kiosk they give you old crappy food. Rock solid meat pucks

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Wilmington, IL?

McDonald's in Wilmington, IL is open 24 hours every day of the week.

Is the drive-thru at McDonald's Wilmington open late?

Yes, the drive-thru operates from 5:00 AM to midnight on most days, and until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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