McDonald's

3.7
651 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1055 S Water Street, Wilmington, IL
60481, United States

Hours

Reviews

3.7
651 reviews
5 stars
269
4 stars
140
3 stars
108
2 stars
49
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Mixed reviews on food quality, with some praising freshness while others noted cold or improperly prepared items.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions.

Customer Experience

Positive experiences highlighted friendly staff and quick service, but negative experiences included poor customer service and unresolved complaints.

Operational Hours

Customers expressed frustration over inconsistent hours and long wait times, particularly during peak hours.
  • LM
    Lynn Mandarino
    Nov 4, 2025
    3.0
    Gave wrong order again
  • JJ
    Joel
    Oct 20, 2025
    4.0
    MacD's is MacD's slow service and attitude issues. Best thing is the shake.
  • AA
    Aubrie
    Oct 18, 2025
    1.0
    Burnt bagels, missing food, rude staff and you can't even call to try and get it fixed because their phone is out of order. Or they leave it off the hook on purpose. Edit**to respond to your automated reply, I already did, tried to handle this without leaving a review and was told sorry McDonald's dropped the ball but they aren't doing anything about it. That's why I left the review. My money was stolen for food I never even recieved.
  • CE
    Conner Estes
    Aug 26, 2025
    1.0
    Lobby never open
  • DL
    Devin Law
    Aug 16, 2025
    5.0
    It sounds silly but this is one of the nicest McDonalds I’ve ever been to. It’s super clean &the food was honestly cooked perfectly. Every time my husband and I visit my parents, he gets McDoubles from the drive thru because he swears they are the best! He’s right! :)

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Wilmington, IL?

McDonald's in Wilmington, IL is open 24 hours every day of the week.

Is the drive-thru at McDonald's Wilmington open late?

Yes, the drive-thru operates from 5:00 AM to midnight on most days, and until 1:00 AM on Fridays and Saturdays.