McDonald's

3.7
657 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1055 S Water Street, Wilmington, IL
60481, United States

Hours

Reviews

3.7
657 reviews
5 stars
271
4 stars
142
3 stars
108
2 stars
49
1 star
87

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Feedback highlighted inconsistent service quality, with some praising friendly staff while others noted rudeness and slow service.

Cleanliness

Several reviews mentioned the cleanliness of the location, with some customers appreciating the well-maintained environment.

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh and hot meals, while others complained about cold or improperly prepared food.
  • KK
    Katz
    Jan 4, 2026
    1.0
    Husband gets home to surprise me with breakfast, and SURPRISE!! There's NO egg on my sausage EGG and cheese mcgriddle! ☺️ They ALWAYS mess something up every single time I come here, I wish you guys weren't the closest one. Staff has gotten a little nicer tho at least. Maybe I'll drive to Channahon from now on.
  • AP
    All County Painting
    Jan 3, 2026
    1.0
    If you order from a person and don't use the kiosk they give you old crappy food. Rock solid meat pucks
  • JG
    Jeremiah Green
    Dec 16, 2025
    3.0
    Giving three stars because the employee gave me a hard time for picking up my mobile order through the drive thru instead of coming into the restaurant.
  • LM
    Lynn Mandarino
    Nov 4, 2025
    3.0
    Gave wrong order again
  • AA
    Aubrie
    Oct 18, 2025
    1.0
    Burnt bagels, missing food, rude staff and you can't even call to try and get it fixed because their phone is out of order. Or they leave it off the hook on purpose. Edit**to respond to your automated reply, I already did, tried to handle this without leaving a review and was told sorry McDonald's dropped the ball but they aren't doing anything about it. That's why I left the review. My money was stolen for food I never even recieved.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Wilmington, IL?

McDonald's in Wilmington, IL is open 24 hours every day of the week.

Is the drive-thru at McDonald's Wilmington open late?

Yes, the drive-thru operates from 5:00 AM to midnight on most days, and until 1:00 AM on Fridays and Saturdays.