Brand Certified
Charleys Cheesesteaks
3.7(550 reviews)
Certified by Charleys Cheesesteaks • Mar 01, 2026
Business Details
Attn: Charleys - 24225 W. Lorenzo Rd., Wilmington, IL
60481, United States
Certified by Charleys Cheesesteaks • Mar 01, 2026
(779) 232-7975
Certified by Charleys Cheesesteaks • Mar 01, 2026
https://order.charleys.com/menu/wilmington-petro-travel-plaza/
Certified by Charleys Cheesesteaks • Mar 01, 2026
About
Certified by Charleys Cheesesteaks • Mar 01, 2026
Sandwich Restaurant
Location
Certified by Charleys Cheesesteaks • Mar 01, 2026
Charleys Cheesesteaks
Attn: Charleys - 24225 W. Lorenzo Rd., Wilmington, IL
60481, United States
Hours
Certified by Charleys Cheesesteaks • Mar 01, 2026
Reviews
3.7
550 reviews
5 stars
286
4 stars
73
3 stars
52
2 stars
35
1 star
104
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported that the food was often bland, lacked seasoning, and did not match the advertised portions.
Pricing
Numerous reviews highlighted that the prices were considered high for the quality and quantity of food received.
Service Issues
Several customers experienced poor service, including incorrect orders, lack of empathy from staff, and long wait times.
Staff Performance
While some reviews praised friendly staff, many noted inconsistency in service quality and order accuracy.
Overall Experience
Mixed reviews indicate that while some customers enjoyed their meals, many expressed disappointment and would not return.
- ANAndrzej NowomiejskiFeb 26, 20265.0Got me a Philly with fries - great stuff. Fresh, delicious and not crazy expensive. I wish there was more places like this to grab a meal on the road.
- GTGEORGE. P TAUNERFeb 24, 20263.0Cheese steak sandwich had no taste. French fries was good
- SSshmittyFeb 22, 20263.0Service was good and sandwich and fries were fresh, but there was very little meat on sandwich and we pay a premium price.
- MMMichael MalloyFeb 14, 20264.0Usually good staff. Very good food. A bit on the expensive side for a full meal.
- GJGA JoFeb 13, 20261.04 tries and they still can't make a sandwich right. I asked for no bun they gave me a bun. Second try no bun they added enough mayo to drown a horse, seriously I couldn't see the meat there was mayo all over the top and underneath it. Third try, no bun this time but they added extra tomatoes and MORE mayo, I didn't ask for tomatoes at all I don't know why he added them. Fourth try he added the bun and tomatoes, no mayo forgot the onions and green peppers and added extra cheese I suggest a drug test. Seriously.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks at Wilmington Petro Travel Plaza?
Charleys Cheesesteaks is open Monday to Friday from 7:00 AM to 11:00 PM, and on Saturday and Sunday from 8:00 AM to 9:00 PM.
Is delivery available at Charleys Cheesesteaks Wilmington location?
Delivery service is currently not available as the delivery hours indicate the restaurant is closed for delivery every day.
Does Charleys Cheesesteaks offer drive-through or curbside pickup?
No, both drive-through and pickup services are closed every day at this location.
What payment options are accepted at Charleys Cheesesteaks in Wilmington?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located in Wilmington, IL?
It is located at Attn: Charleys - 24225 W. Lorenzo Rd., Wilmington, IL 60481, USA.
Can I order Charleys Cheesesteaks menu online for the Wilmington location?
Yes, you can view the menu and order online at https://order.charleys.com/menu/wilmington-petro-travel-plaza/.
Which nearby places can help me find Charleys Cheesesteaks at the Wilmington Petro Travel Plaza?
You can look for nearby landmarks such as the Minit Mart convenience store and gas station or the Petro Travel Center gas station and convenience store which are close to Charleys Cheesesteaks.
Are there other dining options near Charleys Cheesesteaks at Wilmington Petro Travel Plaza?
Yes, nearby restaurants include The Kitchen, Iron Skillet, Over The Road Sports Bar & Grill, and Charleys Philly Steaks for more cheesesteak options.
What services are available near Charleys Cheesesteaks for travelers needing gas or automotive help?
Nearby services include Shell, Mobil, bp gas stations as well as CAT Scale and TA Truck Service for truck gas and repair needs.
Are there any financial or mobile phone service options near Charleys Cheesesteaks?
Yes, Western Union money transfer services and mobile phone stores such as Verizon and TCC, Verizon Authorized Retailer, are located nearby.
Brand Certified Facts from Charleys Cheesesteaks
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Certified March 01, 2026Yext Knowledge Graph
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