Business Details
About
Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 7195 Kingery Highway! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 2.0 miles from Ruth Lake Country Club. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Portillo's & Barnelli's Willowbrook
7195 N. Kingery Highway, Willowbrook, IL
60527, United States
Hours
Reviews
4.2
3,997 reviews
5 stars
2,478
4 stars
697
3 stars
262
2 stars
201
1 star
359
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the Italian beef and hot dogs, there were numerous complaints about inconsistent food quality, including cold fries and incorrect orders.
Service Issues
Customers frequently reported problems with order accuracy and slow service, particularly during busy times, leading to frustration.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
Atmosphere
The restaurant's atmosphere was generally described as lively and nostalgic, contributing positively to the dining experience.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others reported rude interactions and poor management responses.
- DFDiana Forrester3 days ago3.0The food wasn't bad but by no means does it compare to the original in Chicago. They use the wrong hot dogs ,the peppers were dried out and there was no celery seasoning on top. Unfortunately the Italian beef wasn't as good either. Lack of seasoning and the Au Jue needs to have flavor 😤 Very disappointed we thought we found a part of home down in Texas.
- JJJ J4 days ago5.0We are from our of state. Every time we visit family in the area, we come here at least every day while there. Portillos is voodoo good. Nothing beats a true Chicago hotdog. There is no replacement. The team work here is amazing. These people love their jobs. Friendly people happy to take your order rain or shine. They have a very efficient system of keeping the drive thru moving.
- RPRoman PetrovskiiNov 17, 20254.0— “Good afternoon, ladies and gentlemen…” whispers a warm baritone, as if coming from an old radio receiver 📻✨. — “Somewhere in Willowbrook, beneath a bright American sky, stands a place that looks like it stepped right out of a golden-age postcard…” Portillo’s and Barnelli’s — the chrome shining like polished steel under the sun, the warm air carrying a lazy ribbon of cigarette smoke 🚬🌞. At a small table, two friends narrow their eyes against the bright light, sip strong black coffee ☕, and share a soft laugh over something simple, something timeless. — “Yes, folks…” the voice continues, — “there’s no rush here. Life moves smoothly, like a melody spinning on a vinyl record…” 🎶💛 The gentle hum of passing cars, the ring of the old-style sign, the warm spirit of vintage Chicago — all of it blends into one bright, peaceful frame. Portillo’s stands as a symbol of that era when style was effortless, and moods were genuine 🚗😌. — “Stop by sometime…” the voice finishes softly. — “And you’ll find yourself inside that same sunny scene — the one you’ll want to replay again and again.” 📸🌿
- WCWindy CityNov 4, 20255.0Portillo's never disappoints! Always a good meal with their delicious Italian beef sandwich – juicy, flavorful, and perfectly dipped. A Chicago classic that hits the spot every time! 🌟🥪 #Portillos #ItalianBeef #ChicagoEats #Foodie #BeefSandwich #PortillosBeef #Delicious #LocalFavorite
- TOTrevor OaksOct 31, 20254.0Portillo’s in Willowbrook is a classic go-to for Chicago-style comfort food done right. The hot dogs, Italian beef, and cheese fries are always reliable favorites, and everything comes out fresh and flavorful. The restaurant is clean, well-organized, and usually runs pretty efficiently even when it’s busy. The atmosphere has that fun, nostalgic Portillo’s charm that makes it stand out from your average fast-food stop. If there’s one drawback, it’s that the drive-thru and lines can get long during peak hours—but the food’s worth the wait. A solid spot for a quick meal that never disappoints.
Frequently Asked Questions About Portillo's & Barnelli's Willowbrook
What are the operating hours of Portillo's & Barnelli's Willowbrook?
Portillo's & Barnelli's Willowbrook is open daily from 10:00 AM to 11:30 PM, with extended hours until midnight on Fridays and Saturdays.
Does Portillo's & Barnelli's Willowbrook offer drive-through service?
Yes, drive-through service is available from 10:00 AM to 11:30 PM on most days, and until midnight on Fridays and Saturdays.
What types of food can I expect at Portillo's & Barnelli's Willowbrook?
You can enjoy authentic Chicago street food such as char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, fresh chopped salads, and desserts like the famous chocolate cake shake.
Does Portillo's & Barnelli's Willowbrook accommodate families and children?
Yes, the restaurant is family-friendly and welcomes children with features like high chairs and family-focused dining.
What payment methods are accepted at Portillo's & Barnelli's Willowbrook?
They accept major credit cards including American Express, Discover, MasterCard, and Visa, as well as debit cards. Cash is not required.
Are there delivery and catering options available?
Yes, Portillo's & Barnelli's Willowbrook offers convenient delivery and catering services to bring Chicago favorites right to your door.
Is Portillo's & Barnelli's Willowbrook accessible for people with disabilities?
Yes, the restaurant has wheelchair accessible entrances, parking, seating, and restrooms to accommodate guests with disabilities.
What nearby attractions can I visit when dining at Portillo's & Barnelli's Willowbrook?
After your meal, you can visit nearby spots such as Ruth Lake Country Club (2.0 miles away) or enjoy shopping at nearby NY or Chicago Bill's Ultimate Golf for sporting goods.
Are there convenient services near Portillo's & Barnelli's Willowbrook for mailing or shipping needs?
Yes, nearby you can find UPS Alliance Shipping Partner, Pak Mail, UPS Access Point location, and Postal services to assist with your courier and shipping needs.
What entertainment options are available near Portillo's & Barnelli's Willowbrook?
Nearby entertainment options include Stats Bar & Grill for dining and drinks, Charlie's Gaming arcade and amusement park, and Pure Barre gym and boot camp for active life activities.