Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Willowbrook is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
524 reviews
5 stars
276
4 stars
109
3 stars
40
2 stars
28
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rude interactions and poor management.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Food Quality
While many customers enjoyed the food, there were complaints about food safety, freshness, and portion sizes.
Cleanliness
Several reviews noted cleanliness issues, particularly with tables and bathrooms.
Management Issues
There were multiple mentions of poor management practices, including inadequate staffing and unprofessional behavior.
- BWbridgette whiteDec 13, 20255.0Yummy food....warm and cozy ciabetta dippers are back. Love the soup and 1/2 sandwich deal. My only complaint was when the iced tea was filled, some tea went on the lid and when I went to drink it, it dripped on my shirt. Ah well...should have looked. Everything else was perfect. Can't beat the chicken soup on a cold Chicago winter day.
- JEJustin EganDec 6, 20251.0Panera has lost its fastball
- SASierra AdeleDec 4, 20255.0I have had nothing but amazing experiences every time I have entered this location. The food is always exactly as I order it even when I customize it, the workers are SO kind and sweet, overall an amazing location highly recommend this location
- DRDinaz RavjiNov 21, 20251.0This has been the worst experience so far at this location after decades . The new cashier who took our order did not have a name tag and called herself “ Karen, the manager” She was rude, refused to substitute the side of French bread for a different slice . She rudely stated “ no substitute and I will inform the kitchen the same “ All throughout the interaction she was curt, cold and unfriendly . When the order was being prepared, she loudly warned the kitchen staff not to succumb to my request . At that point, we were embarrassed and felt disillusioned enough to ask for the order to be refunded. Without an apology , while refunding the order , warned us that she did not need us as a customer anymore ? I did submit my complaint to customer service immediately afterwards and after no response twice , spoke with a supervisor on my third attempt but disappointed that there has not been any response from management. This surely proves that management is protecting her and encouraging bad behavior. She needs to be fired and holds no place in Customer service even at the lowest level .
- AAAdrianNov 18, 20251.0This place is nightmare, employee they refuse to talk to you. I placed my order, I received the message saying my order is ready but they actually didn’t even start working on it and beeping disrespectful on top of that.
Frequently Asked Questions About Panera Bread
Does Panera Bread Willowbrook accept reservations?
No, Panera Bread Willowbrook does not accept reservations.
What are the operating hours for Panera Bread in Willowbrook?
Panera Bread in Willowbrook is open daily from 6:00 AM to 9:00 PM.
Does Panera Bread Willowbrook offer delivery service?
Yes, Panera Bread Willowbrook offers delivery service from 6:00 AM to 9:00 PM every day.
Can customers order Panera Bread online for pickup or delivery?
Yes, customers can order online for rapid pick-up or delivery through Panera Bread's website or mobile app.
What types of meals are served at Panera Bread Willowbrook?
Panera Bread Willowbrook serves breakfast, lunch, brunch, and dinner.
What are some of the specialties Panera Bread Willowbrook offers?
Specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Artisan and Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
What payment options are accepted at Panera Bread Willowbrook?
Panera Bread Willowbrook accepts American Express, Cash, Discover, Mastercard, and Visa.
What are some nearby coffee shops to Panera Bread Willowbrook?
Nearby coffee shops include Starbucks and another Panera Bread location, providing customers with alternative coffee and cafe options.
What shopping centers or stores are near Panera Bread Willowbrook that customers might visit before or after dining?
Willowbrook Town Center, Bed Bath & Beyond, Michaels Stores, Pandora jewelry store, and Bella Cosa Jewelers are nearby and offer shopping opportunities close to Panera Bread Willowbrook.
Are there any health or wellness businesses near Panera Bread Willowbrook?
Yes, nearby wellness spots include MassageLuXe day spa, Pure Barre fitness studio, and ATI Physical Therapy, making it convenient for customers to combine wellness visits with dining at Panera Bread.