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Brand Certified

Jimmy John's

3.9
(195 reviews)

Business Details

7444 Kingery Hwy, Willowbrook, IL
60527, United States
(630) 920-1210

About

Sandwich Restaurant

Location

Jimmy John's
7444 Kingery Hwy, Willowbrook, IL
60527, United States

Hours

Reviews

3.9
195 reviews
5 stars
107
4 stars
33
3 stars
16
2 stars
8
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with incorrect orders, long wait times, and poor management responses.

Food Quality

While many praised the freshness and taste of the sandwiches, there were complaints about moldy food and incorrect ingredients.

Staff Attitude

Feedback varied on staff friendliness, with some customers noting rude behavior and lack of professionalism.

Speed of Service

Many reviews highlighted the fast service, aligning with the brand's reputation for quick delivery.
  • AC
    April Carter
    Feb 9, 2026
    2.0
    This JJ is constantly making orders wrong. They give you a credit for a free sandwich but it would be nice to get what I ordered.
  • MC
    Miguel Castillo
    Nov 19, 2025
    5.0
    Listen… I went in for a sandwich and walked out questioning my whole life. I tried that pickle sandwich and let me tell you—whoever thought of replacing bread with a giant pickle deserves a Nobel Prize. A Grammy. Maybe even a Grammy. That thing was crunchy, juicy, and somehow made me feel both healthy and reckless at the same time. I’ve never felt so alive eating a sandwich that wasn’t even technically a sandwich. 10/10 experience. The workers were cool too—fast, friendly, and acting like handing me a pickle torpedo was just another Tuesday. The vibes inside were great, the place was clean, and I swear the air even smelled like ambition and freshly sliced greatness. Would I go back? Absolutely. Would I order the pickle sandwich again? Without hesitation. Jimmy John’s, you’ve officially turned me into a proud member of the Pickle Patrol. 🥒💚
  • BJ
    Bill J
    Nov 19, 2025
    5.0
    I came to Jimmy John’s for a sandwich and left questioning why the Picklewich isn’t already a national treasure. Somehow they convinced me that a giant pickle is a perfect replacement for bread — and honestly, they were right. The Triple Pickle Combo took it even further. At this point I think Jimmy John’s might actually be trying to pickle me from the inside out, and I’m not even mad about it. And of course, everything was freaky fast — I think they had my order ready before I even finished saying “Picklewich.” Crunchy, hilarious, and delicious. Five stars, no notes.
  • JJ
    Jim Jamison
    Nov 9, 2025
    5.0
    Always tasty!
  • HG
    Haley G
    Sep 9, 2025
    1.0
    "Lilly" who's claims to be a manager tonight 9/9/25, is someone who's hung up on me now three times tonight,once "accidentally", twice thinking she was probably being funny and cool in front of her friends. Requesting the at least $10 proven missing extras I've paid for. This isn't the first time this has happened and in the past it's not a big deal to credit my account, but wow!!Never have I experienced such disrespect from someone who was in the wrong. Shame on you JJ, do better.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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