Giordano's

Reviews

• DC

  Dave Chiappe

  3 days ago
  3.0
  We wanted to try the new tavern style pizza so we ordered a large extra cheese with sausage, mushroom and onion. God knows I’ve eaten thousands of pizzas from Giordano’s in my lifetime, so was hoping this would be good. One word…disappointing. As you can see from the photos the pizza is burnt and dry. We ate the decent parts and realized there was no extra cheese and very little cheese at all. We did like the crunchy crust. And that was about it. My wife asked if I would try it again and I said no. It was just too dry and burnt. Too bad. There’s a LOT of other tavern style pizza that blows this away. Deep dish? Giordano’s. Tavern style? No.
• CP

  Chandni Patel

  4 days ago
  1.0
  We were excited to celebrate the start of the new year at our neighborhood Giordano’s. The service is always average to poor, and tonight was the same. The waiters don’t look happy to be there nor to serve (yet friendlier when it comes time to pay). What we didn’t expect this time is to be told the new management now makes you pay $1.95 for a small cup or gardinera peppers. As a Chicagoan, there is a certain expectation for a brand you love with good food. I let the poor service slide for this suburban location… but now that we are being nickel and dimed for what makes this chain quality, I don’t feel like it’s our neighborhood pizzeria anymore.
• RM

  Rachel McClain

  Jan 4, 2026
  5.0
  Our server Martin was wonderful paid attention and checked up on the table but not too much that it was a bother. We got there about an hour and a half before closing and we never felt rushed or anything like that. He was very pleasant and polite. The food was perfect and delicious. Other than some toddlers screaming that is no fault of the facility it was a very nice dinner. Will definitely come back soon.
• JM

  Justin Manuel

  Jan 4, 2026
  5.0
  My wife and I unexpectedly found ourselves in Chicago for the day yesterday. We asked around and Giordano’s was suggested for our first taste of Chicago pizza. We were greeted by Stephanie who went out of the way to make our first experience special. We were very unsure of what we should try and she took her time to make sure we got exactly what we had hoped for. The meats and more deep dish was absolutely amazing and so was the cheese bread and garlic fries. We will definitely be back with our children in the future and get another taste of Chicago.
• VB

  Vicki Born

  Dec 5, 2025
  1.0
  We are in the western suburbs for a short visit and planned to host some Giordano's newbies tonight for dinner. I really wanted the evening to be nice and seamless for our friends. After calling Giordano's and explaining the situation, "Felicia" Informed me that the store does NOT accept reservations for a group of five. I explained that I had hoped to pre-order so that the wait wouldn't be too long for our guests, and she said that the front desk had some discretion about that, indicating that I COULD pre-order food. It didn't make sense to me that the hostess is given discretion about something like THAT, which would require a known reservation but that she couldn't accept my request for a table. I had explained that I was in from out of town, but that we were reliable, repeat customers whenever we're here, hoping that she would show some common sense. I asked about other Giordano's locations, and she directed me to Naperville and Oakbrook Terrace, totally ignoring the Westchester store, which seemed odd. And then she started referring to me as "my dear." ... REPEATEDLY. Needless to say, this whole conversation goes down in the book as a loss... Less than a week ago, I struggled with an online order from the same company. I wanted to send some frozen products to my daughter for her birthday, and I wasted several hours, Fighting with outdated and poorly designed software in order to accomplish THAT transaction. I am a systems engineer, so I really don't think that the problem was due to my lack of experience or knowledge.

Frequently Asked Questions About Giordano's