Giordano's

4.3
1664 reviews
Get DirectionsCallWebsite

Business Details

641 Plainfield Rd, Willowbrook, IL
60527, United States
(630) 325-6710
https://giordanos.com/locations/willowbrook/
GoogleFacebookInstagramTwitter

About

Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Famous Chicago-style deep dish pizza right in your neighborhood. Visit us for a family-friendly atmosphere and delicious food or order your meal online for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Giordano's
641 Plainfield Rd, Willowbrook, IL
60527, United States

Hours

Reviews

4.3
1,664 reviews
5 stars
1,047
4 stars
350
3 stars
130
2 stars
56
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the deep dish pizza for its deliciousness and quality, although some noted inconsistencies in preparation.

Service Experience

While many reviews highlighted friendly and attentive service, there were notable complaints about rude staff and slow service at times.

Atmosphere

The restaurant's ambiance was generally described as warm and inviting, making it a pleasant dining experience for families and groups.

Customer Loyalty

Several long-time customers expressed their loyalty to the brand, although some recent experiences led to reconsideration of future visits.

Management Response

Positive mentions of management staff, particularly Crystal and Tom, were common, indicating effective leadership and customer care.
  • MM
    Michelle
    2 days ago
    1.0
    The pizza was burnt, with little to no cheese on it. It looked very unappealing. It arrived late— but that was the DoorDash driver dropping off other orders first or getting lost- so everything was cold. The mozzarella triangles were bland— nothing exciting. The portion of tiramisu to the price was not worth it— that did taste good, but very overpriced for what you get! Overall a very expensive dinner of poor quality. When I called the restaurant when the pizza arrived to discuss the issues, the manager was not able to talk and couldn't bother to call me back as they said he would. The quality and customer service have declined greatly— with so many other options for pizza or restaurants in general, I will be going elsewhere from now on. Very disappointing of Giordano's, a place I've gone to for many years! For a place that says they take customer service very seriously, you did not prove it with me, or you would have at least called me back!
  • RW
    Rodney Williamson
    Nov 2, 2025
    2.0
    Pizza 🍕 dry Was well seasoned though. Fries 🍟 dry no ketchup 😡
  • JR
    Julie Ryan
    Oct 26, 2025
    5.0
    This location is by far the best one in the suburbs!!! My family and I visit for all celebrations and they always are so accommodating to the little ones and older ones that can’t move around too well! The servers are always so kind and patient with all of us!
  • OS
    Omar Suleiman
    Oct 23, 2025
    1.0
    Been here a bunch of times and the workers are pretty rude and inconsiderate, foods not bad tho
  • BR
    Bright Room
    Oct 23, 2025
    1.0
    Really good deep dish pizza but horrible service, all the greeters and the waiters are always in a pissy mood like they don’t want to be there, dined at this specific location over 10 times and not once have I had a proper greet, not even a hello just a pissy dirty look, and if you ask for anything they always make it seem like it’s the biggest Inconvenience, been to many other locations and they all have great service
Read more reviews on Google

Frequently Asked Questions About Giordano's

What type of pizza is Giordano's famous for?

Giordano's is famous for its Chicago Style Deep Dish Pizza.

Where is Giordano's located in Willowbrook, IL?

Giordano's is located at 641 Plainfield Rd, Willowbrook, IL 60527.