Location.com logo
Brand Certified

McDonald's

3.6
(1930 reviews)

Business Details

(217) 566-2011
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
991 Ann Rutledge Drive, Williamsville, IL
62693, United States

Hours

Reviews

3.6
1,930 reviews
5 stars
774
4 stars
378
3 stars
356
2 stars
153
1 star
269

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with several complaints about staff behavior and management.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, indicating a need for better order management.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying fresh and hot meals while others received cold or poorly prepared food.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, particularly in the dining area and bathrooms.

Operational Hours

Customers expressed frustration over unclear operating hours, particularly regarding the advertised 24-hour service.
  • TM
    Theresa Minor
    Feb 25, 2026
    1.0
    So I go in there and get my food. I’m driving home eating my french fries decided I want my burger reach in and it’s not in there. So I called and the guy answers the phone and says did you have a bacon Mc double and I’m like yes and he’s like it’s here for you well I’m halfway home. He said sorry we’re really busy and I say what the hell, so then he said you cursed at me. You’re rude to me so call in the morning and talk to management. Go a couple extra miles and go to Sherman McDonald’s better service.
  • CC
    Christina Christiansen
    Feb 24, 2026
    5.0
    Short stop through. Decent!
  • JG
    Jaime Garza
    Feb 22, 2026
    3.0
    Great service but the food wasn't all that my fish sandwich One hat a lot of tarter sauce and the other one had just a little stain of tarter sauce. They were just slapped together with lot of lettuce, sloppy job.
  • CP
    chory plus
    Feb 16, 2026
    5.0
    Encuentras de todo y muy surtido comida buena.
  • DW
    Deryck Whiteley
    Feb 14, 2026
    5.0
    This is the best McDonald's I've been in with fresh and consistent food. The Egg McMuffins should be regarded as the gold standard. Clean restaurant with great service.

Frequently Asked Questions About McDonald's

What are the hours for McDonald's drive-thru at this location?

The drive-thru is open 24 hours a day, from 12:00 AM to 11:59 PM every day of the week.

When is McDonald's delivery service available?

Delivery is available daily from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: