Brand Certified
McDonald's
3.8(998 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
188 E Dundee Rd, Wheeling, IL
60090, United States
Certified by McDonald's • Mar 01, 2026
(872) 373-2434
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.8
998 reviews
5 stars
470
4 stars
212
3 stars
129
2 stars
54
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several customers expressed disappointment with the quality of food, mentioning cold items, overcooked fries, and unsatisfactory taste.
Cleanliness
While some noted cleanliness in certain areas, others reported dirty dining areas and inconsistent experiences.
Customer Experience
Overall, the customer experience was marred by complaints about management's lack of engagement and staff professionalism.
- CAChristian Avila3 days ago3.0Well each location can be a bit different in taste or quality. I had Quartr Pounder here and honestly I was disappointed in the beef. It really lacks the beefy flavor it should have. I'd say seasonings are also lacking..I guess only the middle eastern burger spots are good now.
- CMCristian MaxinFeb 13, 20265.0Good food
- JPjose perezFeb 12, 20265.0I ain't go in I went thru the drive thru so atmosphere n/a but everything as usual done as ask always double check if u need too very patient workers thank you
- RRRoberto RivasFeb 3, 20261.0La señora encargada del turno de la noche nesecita, un curso urgente de atención al cliente, la señora como que trae los problemas de su casa al trabajo y y es bien lamentable por que en esta tienda nunca eh tenido problemas.
- CLcindy lopezJan 15, 20261.0They gave me a Burnt burger with no ketchup pickles or onions.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website