Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,525 reviews
5 stars
674
4 stars
292
3 stars
205
2 stars
90
1 star
264
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Several reviews mentioned receiving burnt or cold food, as well as incorrect items in their orders.
Cleanliness
There were complaints about unclean bathrooms and overall cleanliness of the restaurant.
Staff Attitude
Customers frequently noted unprofessional behavior from staff, including rudeness and lack of customer service skills.
Inconsistent Hours
Many customers experienced confusion regarding the restaurant's operating hours, with reports of it being closed despite being advertised as 24 hours.
- JSJerry “Jer S” S.2 days ago5.0Delicious and fresh here.
- BEBrenton EschmanDec 19, 20251.0I received two burnt hashbrowns with my order. This is disgusting and completely unacceptable. They should have remade the hashbrowns and asked me to wait. Shame on all of the staff who allowed this to happen. I will think twice before returning to this location.
- GYGuapchasin YjDec 12, 20251.0Don’t order at night they act like they don’t have the order and they have a really bad attitude wouldn’t ever order from this dirty McDonald’s again
- BDBryan Adan DuranDec 4, 20255.0I sometimes come around here for breakfast, brunch or lunchtime whenever im running errands since since 2023 to now. Fast service Friendly faces Hot food ***Fries have salt*** 11/10 will always be coming back!
- JJJohn JuiceDec 4, 20251.0I’ve been coming to this location for a while but recently when I come at night they have one person working and l often have to cancel my order because of long he takes. I came tonight at 12:08am and I had to wait till 12:37am till I just left. I started to say “Hello? Is there anyone there?” and was ignored. There was only one car in line when I came, and after I left he immediately served the next two customers. I dont understand the issue and I feel like I was discriminated upon. I’m extremely upset I wasted my time and gas just to not be served for the third time this week. Come here if you want terrible, slow service that will discriminate upon what customers they will or wont serve and have them waste your gas and time. 0 stars if I could.
Frequently Asked Questions About McDonald's
What are the drive-thru hours at McDonald's in Wheeling, IL?
The drive-thru at this McDonald's location is open 24 hours every day of the week.
When does McDonald's offer delivery services?
Delivery is available from 6:00 AM to 11:00 PM on Monday and Tuesday; from 6:00 AM to 1:00 AM on Wednesday; and from 3:00 AM to 1:00 AM on Thursday through Sunday.
What delivery and pickup options are available at this McDonald's?
This McDonald's offers curbside pickup, regular delivery, same-day delivery, and no-contact delivery options.
How can I order food from McDonald's using a mobile app?
You can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's in Wheeling?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What is the address and contact number for this McDonald's location?
The McDonald's is located at 1200 S Milwaukee Ave, Wheeling, IL 60090. The main phone number is +1 847-541-3100.
What services does this McDonald's provide to enhance the customer experience?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which popular ice cream shops are nearby McDonald's for a sweet treat after your meal?
Nearby ice cream shops include Baskin-Robbins and Dunkin'. These spots are great options for dessert after your visit to McDonald's.
Are there any nearby car rental agencies if I need to rent a vehicle after dining?
Yes, several car rental agencies are nearby, including Enterprise Rent-A-Car, Avis Car Rental, and Budget Rent A Car, making it convenient to rent a vehicle after your meal.
What entertainment or nightlife options are close to McDonald's in Wheeling?
Nearby entertainment venues include Rocky's The Night Club and Rocky's American Grill, ideal spots to visit for nightlife after dining at McDonald's.