Brand Certified
McDonald's
3.6(1294 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1355 Lake Cook Road, Wheeling, IL
60090, United States
Certified by McDonald's • Mar 01, 2026
(847) 229-1891
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,294 reviews
5 stars
540
4 stars
242
3 stars
184
2 stars
96
1 star
232
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and long wait times.
Order Accuracy
A significant number of reviews mentioned missing items or incorrect orders, leading to frustration among customers.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the dining area.
Food Quality
Some customers expressed disappointment with the quality of food, mentioning stale or improperly cooked items.
Positive Staff Interactions
Despite the negative feedback, there were mentions of friendly staff members who provided good service, indicating inconsistency in staff performance.
- BGBrian Gordon5 days ago5.0Drive thru! I looked for my closest McDonald's for a quick coffee and tasty wrap!! McDonald's coffee tastes great. Always consistent between locations and I don't have to Max My Credit Card for a cup!! The quip Ranch Wrap was a fast, yummy treat McDonald's is Number 1!!!
- KSKevin SFeb 24, 20261.0They could use a decent cashier. Rude and impolite at drive through speaker.
- MKMike KFeb 19, 20261.0This place is the equivalent of a dumpster fire. At least they are consistent in their poor level of service. You can count on that 9 out of 10 of your orders will be made innocently.
- JMJorge alberto Rodriguez mederesFeb 16, 20262.0HOLA..POR QUE EN ESTE NEGOSIO DE AMBURGUESAS..AL ISPANO ASE LA ORDEN IGUAL QUÉ UN AMERICANO Y A LOS AMERICANOS LES YEVAN LA COMIDA HASTA SU MESA Y YO DE ISPANO IGUAL LA HE PEDIDO PARA COMER AQUÍ Y AMI ME LA DEJARON EN MOSTRADOR Y NOMAS ANUNCIÓ LA ORDEN Y SE RETIRO.....EL DINERO QUÉ PAGA UNO COMO ISPANO ES EL MISMO QUÉ ESTA PAGANDO UN AMERICANO. ...02 16 2026..HORA 08: 05
- JSJosh StokenFeb 3, 20263.0Don’t usually have issues with this location but since when did the shrink flation hit the McDouble?
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1355 Lake Cook Road in Wheeling, IL?
McDonald's at 1355 Lake Cook Road is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-through service?
Yes, this McDonald's location has a drive-through which is open 24/7.
Can I order delivery from McDonald's in Wheeling,IL?
Yes, McDonald's offers delivery services 24/7, including no-contact and same-day delivery options.
What payment methods are accepted at McDonald's in Wheeling?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's at 1355 Lake Cook Road offer mobile ordering and mobile app services?
Yes, customers can order through the McDonald's App available on iOS and Android, which supports mobile ordering and offers mobile deals.
What types of food and services does this McDonald's location provide?
They serve a variety of menu options including breakfast, burgers, sandwiches, coffee, and ice cream. Services include drive-thru, McDelivery, mobile offers, mobile ordering, and WiFi.
What are some nearby landmarks or stores close to this McDonald's in Wheeling?
Nearby landmarks include Walmart Wheeling, Sam's Club, Subway, and Starbucks among others.
How can nearby places like Walmart or Starbucks enhance my visit to McDonald's here?
You can combine your trip by shopping at Walmart or grabbing coffee at Starbucks before or after enjoying your meal at McDonald's, making it a convenient stop for food and errands.
Are there nearby services for personal needs such as banking or beauty near the McDonald's?
Yes, nearby services include Western Union for money transfers, Em Lash Studio and SEVA Beauty for beauty and spa treatments, and CVS Pharmacy for medical needs.
Where can I find entertainment options close to this McDonald's?
Nearby entertainment options include Redbox for movie and music rentals, and TGI Fridays restaurant for dining experiences.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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