Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
729 reviews
5 stars
272
4 stars
149
3 stars
126
2 stars
41
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences of slow service and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including cold or improperly prepared items, and complaints about missing or incorrect ingredients.
Cleanliness
While some customers noted cleanliness, others pointed out dirty tables and unsanitary conditions, indicating inconsistency in maintenance.
Management Issues
Multiple reviews highlighted poor management practices, including lack of accountability for staff behavior and inadequate customer service responses.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted enjoyable experiences at the location.
- SSSendyNov 15, 20251.0Today I stopped by to get something quick. When i was about to eat, I noticed there was eggshells in my food. I ordered an iced Carmel macchiato … it taste like the solution they clean it with every few hours. I’m highly disappointed with today’s experience.
- BBBuddaflyNov 11, 20255.0It’s close to my work. Good for a quick bite. My order is usually hot and fresh. Will visit this location again as needed
- BBBrianNov 6, 20251.0I visited McDonald’s for a quick breakfast. To my dismay, the food arrived cold. I didn’t even receive my syrup for the pancakes or utensils. This is my second time at this location, and I won’t be returning.
- PPPNov 2, 20251.0McDonald’s Employees hit my car and caused damage when they were leaving after their shift. The employee was upset because he broke his cellphone, therefore he flung his front passenger door open and struck my car. The employees almost left without saying anything, but I was sitting in my car during the incident. The employees tried lying saying he did not cause the damage and was dismissive. The employees involved during the incident were extremely rude. I attempted to file a complaint with the on-duty Manager, but she refused to accept/file a complaint. Instead the irate Manager attempted to protect the employees and said her employees did not cause damage. I am glad there are McDonald’s parking lot cameras that captured the incident. The incident was reported to Police. The restaurant was also not clean when I was inside. There was spilled liquids near the drink dispenser. Hopefully McDonald’s corporate looks into this incident to prevent a similar situation from occurring again in the future between a McDonald’s customer and McDonald’s employees.
- AAAngelaOct 13, 20251.0Today, I accidentally selected over the counter instead of drive thru on mobile app. I pull up, give my order number, and realized I made the mistake of selecting over the counter pick up and not drive thru. I apologized and asked the employee if they could change and hand me via drive thru. She rudely said if it says over the counter then that what you have to do. I pulled off and left my order. I was unable to leave my vehicle which is why I did not got inside. I tried to cancel, but it was too late. I never picked up my order, so I don't have a receipt, just the order detail from the app. It was a mistake that I selected the wrong option and it was no need for her to have been so rude. If that’s your policy, then that’s your policy. But the attitude and rudeness was uncalled for, especially when I didn’t have one with her. I would like a refund for my order and have reached out to corporate. Thank you
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 2030 S Naperville Rd, Wheaton, IL?
McDonald's offers delivery every day from 5:00 AM to 11:30 PM.
When is the drive-through open at this McDonald's location?
The drive-through is open daily from 4:30 AM until midnight.
What pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options can I use at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app available for ordering?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What are the regular opening hours for this McDonald's?
The restaurant is open Monday to Thursday from 5:00 AM to 11:00 PM, and Friday to Sunday from 4:30 AM to 11:00 PM.
What services does McDonald's provide at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What nearby restaurants can I visit around McDonald's on S Naperville Rd?
Nearby dining options include Domo 77 Steak House for Japanese cuisine, Cousins Subs for sandwiches, Tropical Smoothie Cafe, Noodles & Company for Asian fare, ZENSHI Handcrafted Sushi, and Dunkin' Donuts for coffee and snacks.
Are there nearby places to shop or run errands near McDonald's?
Yes, nearby you can find Walgreens pharmacy and convenience store, ALDI supermarkets, Mac Convenience store, and several gas stations like Shell and Circle K.
What local services are available near McDonald's for beauty and wellness?
Close by are Drybar Wheaton and Yuva Beauty Wheaton for beauty treatments, PROSE Nails for nail care, Golden Scissors barber and salon, and Athletico Physical Therapy for physical therapy services.