Business Details
About
Mexican Restaurant
Chipotle Wheaton West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
626 reviews
5 stars
344
4 stars
131
3 stars
54
2 stars
27
1 star
70
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked meat, old ingredients, and instances of food poisoning.
Portion Sizes
Numerous reviews highlighted consistently small portion sizes, with many customers feeling shortchanged on ingredients.
Service Issues
Customers frequently mentioned poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty tables and a messy kitchen.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted positive experiences with food quality.
- IHIrina HanishchenkoNov 17, 20255.0Really great food, the guy at the front desk with brown hair, tall curly hair not to curly though, is really nice give him a raise he gave us free cups and asked us about our day
- MMMalloryNov 14, 20253.0I’ve never really had problems with this chipotle, but the hours online say 10pm, I pulled up at 8:30pm and all the chairs were up and they were mopping and doing closing activities. Kind of frustrating to divert my course home from work to go here
- CBCaptain “Captain” BaksmakOct 23, 20251.0Just witnessed while standing in line and employee serving customers spitting little pieces of rice from her mouth that she probably previously ate for lunch. That is absolutely disgusting. I watched her do it twice. She spit food over the food she was serving customers. Time is 3:14 date Oct 23rd and she was a short African American lady. So disgusting that's going on over the food and over the food she is serving customers. I just can't believe someone would ever do that. Absolutely horrified she would do that. I talked with the manager and hopefully he will pull up the cameras. I really just can't believe that I witnessed that. Who spits pieces of food stuck in their teeth over food? So gross.
- RRRayhaan RahmanOct 17, 20255.0The quantity and quality at this location is consistently on point! Very friendly and accommodating staff, especially Michelle and Danny. From customer service to cleanliness this chipotle Location is top tier 😊
- ALAndrew LopezOct 14, 20251.0Don’t go to this Chipotle. After a long day of work, I was craving Chipotle and really looking forward to it, but ended up completely disappointed. The lady who helped me had an attitude—she kept interrupting, rushed my order, and even asked the same question after I already answered. When I got home, the food was awful. The chicken tasted undercooked and even had a bone in it, the ingredients were old and watery, and the beans were hard. Definitely not worth it—wouldn’t recommend this location at all.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Wheaton West?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Wheaton West offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Wheaton West?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What is the address of Chipotle Mexican Grill in Wheaton West?
The address is 2119 W Roosevelt Rd, Wheaton, IL 60187, USA.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican-style fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does Chipotle Mexican Grill in Wheaton West accept credit cards and offer gift cards?
Yes, they accept credit cards and also offer gift cards.
Is Chipotle Mexican Grill in Wheaton West welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle in Wheaton West?
You can visit nearby places like Sport Clips Haircuts of Wheaton for a haircut, or stop by Starbucks for coffee before or after your meal.
Are there convenient ATMs near Chipotle Mexican Grill in Wheaton West?
Yes, there are TCF Bank ATM and LibertyX Bitcoin ATM nearby for your convenience.
I’m visiting Wheaton Fire Department or St Francis High School nearby; is Chipotle Mexican Grill easily accessible?
Yes, Chipotle is conveniently located near Wheaton Fire Department and St Francis High School, making it easy to grab a meal before or after your visit to these places.