Wendy's

3.8
834 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
320 E. Ogden, Westmont, IL
60559, United States

Hours

Reviews

3.8
834 reviews
5 stars
374
4 stars
213
3 stars
99
2 stars
40
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items.

Cleanliness

Customers frequently noted cleanliness issues in the restaurant and bathrooms.

AI Ordering System

The implementation of AI in the drive-thru received negative feedback, with customers expressing frustration over its effectiveness.

Positive Staff Interactions

Despite the issues, some customers praised specific employees for their friendliness and good service.
  • SO
    Sean O’Donnell
    Dec 5, 2025
    1.0
    The worker made fun of me for ordering a kids meal for my friend in car. Worker legit stared at me for 10 seconds and then said “I respect your courage for being poor”.
  • DS
    D Sbragia
    Dec 4, 2025
    5.0
    This place is always busy at lunchtime! I always go inside because the line at the drive thru is long. Food always hot and fresh, employees genuinely friendly.
  • MS
    Molly Solik
    Nov 5, 2025
    1.0
    Breakfast potatoes were cold and tough
  • AD
    Adriana Diaz
    Oct 23, 2025
    5.0
    Como siempre la Tensión muy buena
  • OE
    Oh Boy (eh)
    Oct 8, 2025
    1.0
    Ai drive thru makes me not want to come here anymore

Frequently Asked Questions About Wendy's

Is Westmont Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Westmont, IL?

Wendy's in Westmont offers drive-through service from 6:00 AM to 1:00 AM Monday, Tuesday, Thursday, Friday, Saturday, and Sunday, and until midnight on Wednesday.