Wendy's

3.8
832 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
320 E. Ogden, Westmont, IL
60559, United States

Hours

Reviews

3.8
832 reviews
5 stars
372
4 stars
213
3 stars
99
2 stars
40
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty bathrooms and unkempt dining areas.

Food Quality

There were numerous complaints about food being cold, incorrectly prepared, or lacking flavor.

AI Ordering System

The AI drive-thru system received significant criticism for being ineffective and frustrating for customers.

Staff Friendliness

While some customers praised individual staff members for their friendliness, many noted a lack of overall customer service.
  • MS
    Molly Solik
    Nov 5, 2025
    1.0
    Breakfast potatoes were cold and tough
  • AD
    Adriana Diaz
    Oct 23, 2025
    5.0
    Como siempre la Tensión muy buena
  • OE
    Oh Boy (eh)
    Oct 8, 2025
    1.0
    Ai drive thru makes me not want to come here anymore
  • MS
    Mr Smith
    Sep 25, 2025
    3.0
    Very dirty
  • SM
    Shelly M
    Aug 21, 2025
    3.0
    Got drive through, ordering was completely AI so the only interaction I had was with the person who handed me my food out the window. The food was just okay, not worth the money but I needed to eat.

Frequently Asked Questions About Wendy's

Is Westmont Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.