Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.0
163 reviews
5 stars
57
4 stars
19
3 stars
14
2 stars
18
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional management responses.
Delivery Issues
Many customers experienced significant delays in delivery, with some orders taking over an hour or not arriving at all.
Food Quality
Feedback on food quality was mixed; while some praised the freshness and taste, others reported incorrect orders and unsatisfactory sandwiches.
Cleanliness and Sanitation
Several reviews raised concerns about cleanliness and sanitation practices at the location.
Staff Friendliness
While some customers noted friendly staff, others reported unfriendly interactions, indicating inconsistency in service.
- JJJack Bodel (John)Dec 20, 20251.0Food tasted like wet styrofoam. Took one bite and threw it in the trash. Even the bag of kettle chips tasted nasty. I'd give negative stars if I could.
- KRKumar RaigagaNov 12, 20255.0Friendly staff
- KKKatelynNov 9, 20251.0This is the worst franchise. The bread is always underdone, delivery takes a ridiculous amount of time. I live close by and I will go out of my way to visit another location.
- GVgiovvani velazquezMay 24, 20211.0I assumed they had extra masks on hand, but the frustrated sandwich maker was extra rude, not my go to location anymore.
- MCMonica CiacciaJun 8, 20171.0Horrible service. Ordered a sandwich for my lunch after 40 minutes I called the store and was told they were backed up and had to get 40 other orders out and handle the orders at the store. No time estimate. Just that I had to wait. Requested a refund and was told it would take 1-2 days if not more. Never ordering from this store or this franchise again.